The Manager Clinical Resource Team position will provide leadership and management to the Clinical Resource Team as a business unit. Working in partnership with the Practice Leader and Manager, Nursing Affairs, the incumbent will ensure the staff members have the necessary training and skills to effectively function on inpatient and outpatient units. This position will be responsible for creating ways to measure and analyze performance of the business unit and work with stakeholders to create processes that proactively manage staffing needs across the organization. The incumbent will also be responsible for recruitment of clinical staff (RN, RPN, PSW and other professions) to specialty internship programs, and will ensure succession planning for these new recruits. In addition, this incumbent will be responsible for the management of student placements, liaising with Universities and Colleges. The Manager will also have on-call responsibilities.
This is a one year contract with a possible extension.
- Baccalaureate Degree, preferably in business, engineering or clinical discipline.
- Masters in Business Administration with a specialization in Health Services Management or Masters in Health Administration preferred.
- Certification in quality improvement methodologies (i.e. Lean, Six Sigma) an asset.
- Current registration with the Canadian College of Health Leaders an asset.
- Demonstrated commitment to on-going learning and professional development.
- Intermediate to advanced knowledge of statistical analytics methods and software (e.g. Microsoft Excel, Microsoft Access, and SAS) an asset.
- Minimum of five (5) years’ related experience with two (2) years in a leadership capacity demonstrating labour and employee relations skills.
- Strong leadership skills.
- Knowledge of organizational culture and functions.
- Demonstrated ability to multi-task, and troubleshoot with critical and creative thinking ability.
- Demonstrated ability in facilitation, teambuilding as well the ability to work collaboratively with others.
- Demonstrated ability in communication, and change management within an interdisciplinary milieu.
- Flexible, organized, and self-directed within scope of responsibility; has initiative and independent judgment.
- Working knowledge of clinical/administrative computer software as required.
- Knowledge of scheduling and staffing principles.
- Knowledge of ANSOS and Total Care an asset.
- Must have experience in Program Planning & Implementation.
- Demonstrated ability to forecast, plan and monitor the operating and capital equipment budget for areas under supervision.
- Demonstrated fair and equitable work ethic.
- Demonstrated embodiment of MGH core values.
- Advocate for patient, staff and the advancement of professional practice.
- Demonstrated visibility and accessibility for patients/families/staff to address concerns/issues at point of service.
- Visible, approachable and dedicated to follow up.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.