BC Health Leaders Conference - Day Two

(Cette conférence est présentée en anglais seulement.)

Final Program | Day One | Day Two | Print Version

Wednesday, October 21, 2015

6:30 AM - 11:30 AM   Registration    

7:00 AM - 8:00 AM   Breakfast    

8:00 AM - 9:00 AM   PLENARY   

Innovative Collaboration – The Evolution of the First Nations Health Authority in BC

Joe Gallagher, Chief Executive Officer, First Nations Health Authority

Sony Perron, Senior Assistant Deputy Minister, First Nations and Inuit Health Branch, Health Canada
Arlene Paton, Assistant Deputy Minister, Populationi and Public Health BC Ministry of Health

This interactive plenary will highlight a unique example of collaborative health leadership in action in Canada. BC First Nations, the Province of BC, and the Government of Canada have all determined that First Nations health disparities are no longer acceptable. A New Relationship between these Tripartite Partners was forged and a series of precedent-setting agreements led to the creation of a First Nations Health Authority.

The First Nations Health Authority, the BC Ministry of Health and Health Canada continue to work together today through the ongoing implementation of the 2011 BC Tripartite Framework Agreement on First Nations Health Governance and through the Tripartite Committee on First Nations Health.   

The three presenters will collectively highlight the story of why and how their partnership led to the creation of the First Nations Health Authority in BC. Key priorities will be showcased as well as early successes. Some ‘on the ground’ examples of resulting innovative practices will be presented, providing the audience with practical ideas of how to work together to achieve change across BC.

9:00 AM - 9:15 AM   Transition Break     


Charles Holmes
Full biography

Charles Holmes is a skilled facilitator and educator whose 18 years of experience has honed a passion for creating meaningful dialogue among groups whose diverse opinions would otherwise work against a common understanding of desired outcomes.

Charles' number one interest is helping groups to see the potential of what they might be able to create together; to acknowledge, but not be constrained by the past, and to explore opportunities for working together toward a common future.

Charles is co-founder and a part-time associate with the Learning Strategies Group in the Faculty of Business at Simon Fraser University in Vancouver, British Columbia.

Leaders Building Community:  From Fragmentation to Connection – What it takes

Modern society and organizations are plagued by fragmentation. The various sectors of our communities — businesses, schools, social service organizations, churches, government — do not work together. They exist in their own worlds. The same can certainly be said of “silos” within healthcare. People long for connection but end up marginalized, their gifts overlooked, their potential contributions lost. This disconnection and detachment makes it hard if not impossible to envision a common future that we can work together to co-create. In this engaging and interactive session we will explore how connection and community can emerge from fragmentation:
  • How is community built?
  • How does the transformation occur?
  • What fundamental shifts are involved?
  • What is our role – as citizens and as leaders in creating authentic community and connection inside and outside our work places?     

11:00 AM - 11:30 AM   Refreshment Break sponsored by

11:30 AM - 12:30 PM   CONCURRENT SESSIONS     
9. Engaging Physicians In Your Health System

Dianne Doyle , BSN, MSN, CHA, CHE, FCCHL
President & CEO, Providence Health Care
Zulie Sachedina , MHS
Vice President, Human Resources & General Counsel, Providence Health Care
Astrid Levelt , BA, MS
Corporate Director of Medical Affairs and Physician Services, Providence Health Care

Physicians and surgeons are the largest drivers of healthcare cost and quality in our Canadian system, yet our quest to engage them through collaborative leadership in clinical care design and quality initiatives, proves challenging. This is largely driven by system complexities, a gap in experienced physician leadership, disparities in compensation and the development of appropriate and trusted relationships with senior leaders in the institution.

Physician and surgeon engagement is no longer a “should have,” but rather an imperative to the development of robust and sustainable care systems.

Recognizing that our success is interdependent upon our relationship with Medical Staff, our organization has undertaken an exciting journey of discovery and challenge. This session will focus on our tools in the assessment of the level of engagement; our results and strategic response plan; and what we envision as our road ahead.

This session will identify the unique learning we’ve had and will benefit senior leaders in healthcare and Ministry, along with Board members and physician partners working towards collaborative leaderships.

    10. Moving Forward with Health System Transformation through Collaborative Governance

Joy Warkentin , MEd
Chair - Board of Directors, North West Local Health Integration Network
Lisa Purdy
Partner, National Health Services Leader, Deloitte Inc.
Laura Kokocinski , MEd, BScN
Chief Executive Officer, North West Local Health Integration Network

As our demographic continues to age, healthcare becomes increasingly complex, system costs rise and  the supply of health human resources continues to decrease, Provincial Governments and Health Leaders face escalating pressures in planning, funding, leading and managing our health system. The gap between what is desired and what can be delivered is growing, and will widen if the current system does not change.

Recognizing that these challenges cannot be solved independently, over the last two years, our organization has brought together Governors of health service providers from across the region to engage in discussion related to collaborative governance. More specifically, we are working with Governors to assist them in moving beyond their fiduciary and strategic responsibilities at the organizational level and transitioning toward system level responsibilities through collaborative governance. Working together will allow us to collectively accelerate change in an increasingly complex health services environment.
This panel discussion will focus on topics such as: lessons learned through the process of moving towards collaborative governance, board engagement in collaborative governance, alignment and accountability considerations, governor vs. leadership roles and responsibilities, integration challenges and collaborative governance in rural communities.

    11. Transforming Patient and Employee Healthcare Safety Culture through the Comprehensive Unit-based Safety Program (CUSP)

Susann Camus , MA, MPH, CHRP, LSSGB
Quality Improvement Consultant, NSQIP, Fraser Health Authority
Alexandra Kite , RN
Clinical Nurse Educator, Operating Room, Peace Arch Hospital, Fraser Health Authority
Karen Donaldson , BSN
RN Supervisor, Surgical Clinical Reviewer, Department of Surgery, Royal Columbian Hospital, NSQUP,
Fraser Health Authority

CUSP is an innovative and collaborative methodology for improving patient outcomes by strengthening safety culture, teamwork and communications. CUSP empowers healthcare staff by breaking down traditional hierarchies that make people reluctant to speak up even when patients are at risk of being harmed. With CUSP, employees learn to become situational leaders so that they feel comfortable speaking out and preventing near misses. Six hospitals in our health authority use CUSP. Interdisciplinary CUSP teams include management representatives, clinical nurse educators, operating room nurses, surgeons, anesthesiologists, nurse reviewers, and representatives from housekeeping, medical devices reprocessing, infection control and Quality. Teams meet monthly. Teams invite employees to complete a simple safety survey. Responses are grouped thematically and prioritized based on safety hazard, importance to staff, and ability to make changes. Actions are tracked and posted. Hospital staff and physicians with hospital privileges report they feel more engaged. Safety culture for staff and patients is strengthened, the will to adopt new best practices is increased, and patient outcomes are improved. We will show you how to build and sustain a CUSP team – what’s required to get it going and actions to sustain the collaboration.

    12.  The Inside Scoop: How Collaboration Really Works

Victoria Tiller , BA, MCIPD
Change Specialist, Change Initiatives, Providence Health Care
Marion Olynyk , BA, MA
Director, Strategic Human Resources, Provincial Health Services Authority

The BCHLDC is the longest running collaboration for Leadership Development in BC. This successful collaboration has created a vision and shared understanding of the leadership learning required for a healthcare system that is undergoing profound transformation in BC. In this session participants will experience operating as a collaborative and how to move from competition to collaboration.

How does collaboration work?
Who needs to be on board?
What are the values of successful collaboration?
What kind of leadership is needed in collaboration?

The session will finish with guidelines for developing collaboration in any setting. By participating in this session, people will understand the power and long term impact of collaboration as well as the advantages it brings for cross-pollination of ideas, keeping thinking at the leading edge and developing leaders.


12:30 PM - 2:30 PM   Luncheon and CLOSING KEYNOTE

Tonya Surman , CEO and Founding Executive Director of The Centre For Social Innovation
Full Biography

Tonya Surman is a social entrepreneur, community animator and mayhem choreographer.

Tonya has been creating and leading social ventures since 1987 and has built her body of knowledge around multi-sectoral collaboration, entrepreneurship for social change, the emerging economy, and how creative business models and collaborative strategies are engaging all types of stakeholders, and making the world a better place.

Tonya is the founding CEO of the Centre for Social Innovation (CSI) a coworking space, community and launchpad for people who are changing the world, with three locations in Toronto and a location in New York City.

Building a Culture of Collaborative Leadership

What makes a great collaborative leader? What skills and practices are needed to balance power, interpret ecosystems and build the conditions that foster collaboration? What do we need to know and be in order to co-create the organizations that we are stewarding? How do we build a culture of collaboration in our organizations?  Collaborations that actually work! Tonya Surman will bring her real world experience creating and leading partnerships, collaborations and networks and will reflect on what ‘soft skills’ are needed to balance order/chaos, control/emergence and structure and flow.

2:30 AM - 2:45 PM   Closing Remarks