04/03/2020 - Greater Toronto Area Chapter and Huron Studer Group Canada Webinar

Chapter Event
The E-Factor: How Engaged Patients, Clinicians, Leaders and Employees will Transform Healthcare (1 MOC I)


Date: April 03, 2020  
150 Isabella Street Virtual
Ottawa ON K1S 1V7 

The E-Factor: How Engaged Patients, Clinicians, Leaders and Employees will Transform Healthcare

April 3, 2020
12:00 p.m. - 1:00 p.m. Eastern Time

The establishment of the Ontario Health Teams represents one of the greatest transformations in provincial healthcare over the past decade. Healthcare leaders seeking to transform their organizations must leverage the engagement levels of their teams in order to be most successful at delivering high quality care, for better value and lower cost.

This webinar will focus on sharing evidence of why engagement matters to patients, clinicians and leaders and will provide key tactics that will demonstrate how to create a culture of engagement to drive organizational performance during times of transformation.


This webinar is free of charge - but registration is still required.
Limited capacity - please register early.

*Webinar details will be provided following registration

Featured Speaker:

Craig Deao, MHA

Craig Deao, MHA, is a senior leader, international speaker and author at Huron Studer Group, where he co-led the organization’s journey to become a recipient of the Malcolm Baldrige National Quality Award in 2010. As a sought-after speaker on topics related to leadership, compassion, patient engagement, quality and patient safety, Craig also serves as faculty for the American College of Healthcare Executives. In 2016, Craig harnessed his field experience in healthcare to author the book, “The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare.”

Maintenance of Certification

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 1.00 Category I credits toward their maintenance of certification requirement.