Hamilton Health Sciences named recipient of the 2020 Excellence in Patient Experience Award

July 6, 2020

The Canadian College of Health Leaders is proud to announce that Hamilton Health Sciences was named recipient of the 2020 Excellence in Patient Experience Award.

Hamilton Health Sciences (HHS) is transforming how patients, caregivers and families experience the delivery of health services. Committed to operating as one seamless system, both within and beyond our walls – HHS’ Hospital to Home Team partners with patients to co-design integrated, coordinated care plans focused on, what is most important to the patient and what is most concerning to the patient about his or her health.

The use of non-judgemental curiosity, trauma informed care and motivational communication strengthens partnerships between patients, caregivers, families, health and social care providers resulting in achievement of the Quadruple Aim – improved patient and provider experience, improved health of the population, improved utilization of health care resources.

The Excellence in Patient Experience Award is focused on honouring organizations and individuals who have set in place innovations that improve the human experience in healthcare. The award highlights and recognizes innovations that have made a change to how patients and their families experience healthcare services.

The award is sponsored by Huron | Studer Group Canada. Studer Group works with over 850 healthcare organizations teaching them how to achieve, sustain and accelerate exceptional clinical, operational and functional outcomes.

This award is part of our CCHL National Awards Program.

For further information and/or to arrange an interview, please contact:

Christian Coulombe
Director, Marketing and Communications
Canadian College of Health Leaders
613-235-7218, ext. 213