This session was presented on September 17, 2025
Due to its inherent complexity, the establishment and management of culturally competent health care systems is challenging for many healthcare leaders in Canada.
This presentation will highlight key findings of various research hubs operating in this field across Canada. It will provide healthcare leaders tools in the identification of known decisional biases, the recognition of systemic blind spots and the development of an institutional inventory of scalable practical strategies. This presentation is intended to demonstrate that improvement of the accessibility of care, with the realization of fair and predictable health outcomes and quality of care for all, can be achieved without financial hardship through a multifaceted approach.
Featured Speakers:
Major Jean-François Landre, CD, MBA, EMBA, LLM, CHE is a Commanding Officer of a Health Services Centre in the Canadian Armed Forces. Major Landre has more than twenty-five years of experience in the public and private sectors related to health resources planning and management, and delivering specialized training on care in complex operational contexts, including disaster relief, national assistance, stabilization, combat operations and counter terrorism. He has also published throughout his career on nurturing organizational resilience, leading during crises, optimizing health informatics and on cyber security implementation in healthcare establishments.
