11-Dec-2019 5:30 PM - 8:00 PM
422 North Shore Blvd East
Burlington Golf & Country Club
Burlington, Ontario L7T 1W9

Hamilton & Area Chapter Presents
The Path to Impactful Patient Engagement

December 11, 2019
5:30 p.m. – 8:00 p.m. Eastern Time

Burlington Golf & Country Club
422 North Shore Blvd East, Burlington

Patient and caregiver engagement enhances quality of care delivery. In 2016, Health Quality Ontario released the Patient Engagement Framework to inform personal care and health decisions; program and service design; and policy, strategy and governance. While many organizations have enhanced information sharing and consultations, how do we know if engagement efforts have been effective? Join the Canadian College of Health Leaders Hamilton & Area Chapter as we discuss best practices in patient engagement and the future of this space as new models, technologies and needs emerge.

Mark Weir
Director of Strategic Planning and Community Engagement 
Woodstock Hospital
Terri Irwin
Director of the Surgery and Perioperative Serviced Program Trillium Health Partners
Bernice King
Patient Advisor
St. Joseph's Healthcare
Magda McCaughan
Registered Physiotherapist
Acting Manager and Professional Practice Leader, 
St. Joseph's Healthcare

5:30 p.m. - 6:15 p.m.
6:15 p.m. - 6:30 p.m.
6:30 p.m. - 7:00 p.m.

7:00 p.m. - 7:15 p.m.
7:15 p.m. - 8:00 p.m.

Sign in and Networking (Dinner served at 6pm)
Presentation: The Current and Future States of Patient Engagement
Panel Discussion: Opportunities & Challenges in Engagement Strategies
Audience Q&A
Closing Remarks & Networking

CCHL Member: $55 | Student Member: $45 | Non Member: $65 | HHS Partnership: $55

  Group: Canadian College of Health Leaders – Hamilton & Area Chapter Group: Canadian College of Health Leaders – Hamilton & Area Chapter Group: CCHL Hamilton& Area @CCHL_Hamilton  

Guest Speaker Biographies

Mark Weir is currently the Director of Strategic Planning and Community Engagement at Woodstock Hospital. Before this, he was the Team Lead of the Patient Engagement Secretariat, supporting the Minister's Patient and Family Advisory Council – the inaugural, and only, council of patients, families, and caregivers advising a provincial Minister of Health in Canada during a period of great transition in the Ontario healthcare system. In his career, Mark helped build another inaugural patient engagement programs at Health Quality Ontario and at Health Canada. Mark is driven to ensure our healthcare system reflects the needs, values, preferences, and priorities of those who experience care every day and has found ways to have their perspectives inform health policy, quality improvement, evidence development, health system design and delivery.

Terri Irwin is a nursing leader with 18 years experience in professional practice, clinical operations, quality improvement and healthcare policy. Terri is the Director of the Surgery and Perioperative Serviced Program at Trillium Health partners where she works with an amazing team to provide the best pre, intra and post surgical care for patients in the community. Prior to joining Trillium, Terri was the Director of the Quality Standards program at Health Quality Ontario where she worked to drive provincial level, inter-professional quality improvement through the development, implementation, measurement and reporting of clinical quality standards.

Bernice King has held multiple roles related to patient engagement strategies. The roles include Patient Advisor at St. Joseph's Healthcare, Co-Chair of the Patient and Family Advisory Council, Member of the Patient and Family Advisory Council for the MOHLTC. Recently Bernice was Co-Chair of the Hamilton Health Team's submission to the Ministry to become an Ontario Health Team.

Magda McCaughan is a Registered Physiotherapist who works at St. Joseph’s Healthcare as an Acting Manager and Professional Practice Leader for Physiotherapy. Magda holds a Master’s of Science (Physiotherapy) and is a member of both the College of Physiotherapists of Ontario and the Canadian Physiotherapy Association. Magda started her career at St. Joseph’s Healthcare Hamilton (SJHH) in 2007 and worked on a number of patient focused projects including the development of an Education Handout for Patients post Thoracic Surgery and the implementation of two times per day physiotherapy intervention for the same population. Magda is currently involved in the CYCLE research project lead by Dr. Michelle Kho, and is a co-lead for the “What Matters to you Most” project at SJHH.

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 1.00 Category I credit toward their maintenance of certification requirement.

Refund and Cancellation Policy: For refunds, all cancellations must be received no later than seven (7) days prior to the scheduled event. No refunds will be issued for cancellations after that date. Substitutions for persons attending can be made up to the start of the event without charge.