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Established in 1843, the County of Simcoe is a municipality comprised of sixteen towns and townships, serving a growing population of over 530,000 residents. As the largest county in Ontario, Simcoe provides a broad range of essential services, including social housing, emergency services, environmental services, long-term care and senior services, children’s services, local immigration partnership and land use planning.
The County works collaboratively with its local municipalities and the neighbouring cities of Barrie and Orillia to support vibrant, healthy, and sustainable communities. Guided by its mission to deliver affordable, sustainable services through innovative leadership and excellence, Simcoe upholds strong values of stewardship, integrity, innovation, and respect.
Reporting to the General Manager, Health & Emergency Services, the Director, Health Quality Simcoe (Director) is responsible for enhancing patient and client experience, maintaining professional standards, and fostering a supportive, collaborative workplace culture.
This role oversees the strategic development and implementation of programs across three key areas: Professional Development, Professional Practice, and Patient/Client Experience.
- Professional Development: Leads the design, delivery, and evaluation of educational programs for Long-Term Care and Seniors Services (LTCSS) and Paramedic Services (PS), ensuring alignment with evolving scopes of practice, regulatory requirements, and technological advancements.
- Professional Practice: Ensure regulatory compliance, manage accreditation processes, and implement evidence-based clinical pathways to optimize patient care and service quality across LTCSS and PS. Develop standardized policies and procedures that support operational efficiency and best practices.
- Patient/Client Experience: Oversee the resolution of complaints, critical incident investigations, and privacy compliance. Provide support in legal and coroner-related matters, ensure thorough reporting and analysis of care incidents, and manage staff training qualifications through the Learning Management System (LMS).
This role plays a pivotal part in enhancing care quality, ensuring compliance, and driving continuous improvement in patient and client services. This leader will also be a coach and mentor to members and a builder of trust. They must also cultivate and actively manage key relationships with external stakeholder groups.
The ideal candidate will bring a minimum of seven (7) years in progressive leadership positions and experience in program development and evaluation, strategic planning, and community engagement. They must also have experience in performance measurement, planning and resource management.
The successful candidate will bring an understanding of the Ontario health care system, specific to provincial and local community health teams along with seniors’ program challenges and initiatives. Preference will be given to candidates with knowledge of the applicable legislation, guidelines and regulations as they relate to Long-Term Care, Seniors Services and Paramedic Services.
To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to https://www.miramsbecker.com/director-health-quality-county-of-simcoe. For additional information contact Natalie Woods at natalie@miramsbecker.com.
The County of Simcoe and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
