2024 National Conversation

(Cette conférence est présentée en anglais seulement.)

The National Conversation

The CCHL National Conversation is an opportunity for CCHL members from across the country to learn more about and contribute to advancing thought leadership on a priority topic facing health leaders with the intention to support effective health leadership within and beyond the CCHL community. We aim to achieve this by gathering our members in an expert-informed dialogue on an specific topic of priority facing Canadian health care, collecting thoughts on the leadership skills required to address the topic, and by disseminating an Executive Summary of the National Conversation through networks across Canada.  

Engaging Health Leaders in Canada’s HHR Crisis

What role may health leaders play to retain the current health human resource (HHR) workforce and prepare for the influx of a new and younger workforce, so that the health system is sustainable, and the HHR workforce is engaged, empowered, and retained.

Download the 2024 White Paper

Table of Contents

Part 1 – National Virtual Conversation

Hosted May 1 from 12 pm – 1 pm Eastern Time

What is being done at the systems level to engage, support, and retain the current HHR workforce, and prepare for a new health workforce across Canada?

An online panel shared programs and current initiatives addressing the health human resource crisis from a systems perspective. The first part included experts sharing an overview of federal and provincial government programs and a sample of provincial health authority actions.

We were privileged to have as panelists:

Dr. Karima Velji, CHE, Assistant Deputy Minister of Health and Chief of Nursing and Professional Practice at the Ontario Ministry of Health

Dr. Velji is a health care leader with a proven track record in fostering the engagement of the patient (service user) and system partners to drive innovative models of care, integrating research and care to drive next practice, and creating cultures to unleash the potential of high performing teams to achieve stellar results. She has implemented innovative health human resource solutions within these models of care to ensure optimal scope of practice of all clinicians.


Deborah Gordon, CHE, Interim CEO, Health Workforce Canada

Deb Gordon has been working as the interim CEO for Health Workforce Canada since late November 2023. Prior to joining Health Workforce Canada, Deb worked for more than 15 years in executive leadership roles at Alberta Health Services. Her last role at AHS was Vice President and Chief Operating Officer. In that role, she was responsible for the effective provision of patient-focused, integrated and sustainable health services across Alberta. Prior to her executive leadership career, she worked in progressive clinical nursing and leadership roles in British Columbia and Alberta.


Dr. Ivy Bourgeault, CIHR Chair in Gender, Work and Health Human Resources, University of Ottawa

Ivy Lynn Bourgeault, PhD, is a Professor in the School of Sociological and Anthropological Studies at the University of Ottawa and the University Research Chair in Gender, Diversity and the Professions. She leads the Canadian Health Workforce Network, the Empowering Women Leaders in Health initiative and co-leads the Team Primary Care: Training for Transformation project. Dr. Bourgeault has garnered an international reputation for her research on the health workforce, particularly from a gender lens. She was inducted into the Canadian Academy of Health Sciences in September 2016 and received the 2016/17 University of Ottawa Award for Excellence in Research.


Facilitator
Dr. Michael Gardam, MSc, MD, CM, MSc, FRCPC, CHE

Michael is the Chair of the Board of Directors at HealthCareCAN and former Chief Executive Officer of Health PEI.  He is a pioneer of using complexity science-based approaches to improve patient safety, system transformation, staff engagement and other complex challenges. Michael has advised organizations in Canada and internationally. His interest in physician leadership and organizational culture led him to become Chair of the Medical Advisory Committee at UHN (2015-2017) and Chief of Staff at Humber River Hospital in Toronto (2018-2020). He currently Program Director of Schulich School of Business Healthcare Leadership Development Program and is an instructor for the Physician Leadership Institute of the Canadian Medical Association.

Part 2 – In-person Conversation as a concurrent session

Hosted June 3 – 10:45 am – Concurrent session at the CCHL National Conference  

How are health care organizations engaging, supporting, and retaining their workforce, and what changes are they making to prepare for a new workforce to ensure health system sustainability?

An in-person panel presented the actions taken by their organizations to engage, support, and retain their health human resource workforce, identified what is working and what they might do differently. Panelists also shared changes being made to prepare for the new workforce, to ensure health system sustainability, and an engaged and empowered health workforce.

Panelists:

Kathryn MacNeil, President and CEO, Island Health

Kathy MacNeil is proud to be the President and Chief Executive Officer of Island Health.  One of five regional health authorities in British Columbia, Island Health provides health care across the continuum to more than 765,000 people on Vancouver Island and the surrounding islands. She is driven by her passion to improve the health and the care of patients, staff, medical staff and communities aligned with the vision to provide “excellent health and care for everyone, everywhere, everytime”.


Kelly Kimens, CHE, Executive Vice President, People and Governance, William Osler Health System

Kelly Kimens provides senior leadership across William Osler Health Systems People Services and Governance teams, spearheading the development of their people strategy for the organization. Kelly is a passionate executive focused on creating a people-centred culture that aligns with Osler’s Values and Mission. She is a Certified Human Resources Professional and Certified Executive Coach. Kelly has had a successful 20+ year career with a variety of leadership roles across the broader public/health care sector in Ontario. Kelly has previously served as the inaugural Chief Human Resources Officer for the new government start-up and has also held senior leadership roles at Public Health Ontario, Humber River Hospital and the Canadian National Institute for the Blind. 


Mike Nader, President and CEO, Winnipeg Regional Health Authority

Mike Nader is the President and CEO of the Winnipeg Regional Health Authority.  Prior to this role, he served as the Chief Transformation Officer at Ontario Health, with responsibility for leading the transition of 20 provincial agencies and local health integration networks into a single provincial agency.  He was on secondment from the University Health Network (UHN) in Toronto, Ontario where he had served as the Executive Vice-President, Clinical Support and Performance with operational responsibility for the diagnostic and pharmaceutical portfolios, facility operations, capital redevelopment, business development and commercialization, and performance of the organization.  Prior to this role at UHN, he served at the Chief Operating Officer with responsibility for the clinical operations at the Toronto General and Toronto Western Hospitals, Princess Margaret Cancer Centre, and the Toronto Rehabilitation Institute. 


Co-Facilitator
Brenda Lammi, Senior Vice President, Professional and Leadership Development, Canadian College of Health Leaders

Since 2013, Brenda and the Professional and Leadership Development team have been instrumental at the Canadian College of Health Leaders, expanding programs and partnerships nationwide to integrate LEADS along with leadership development and integration initiatives across all provinces. Under her leadership, the Certified Health Executive (CHE) credential and Fellowship designation programs were refreshed, resulting in record uptake and surpassing registration expectations. Brenda also spearheaded the creation of the CCHL Circle, an exclusive networking and leadership development platform for members. She and the Professional and Leadership team have fostered numerous academic and employer alliances, building collaborative relationships that promote health leadership and lifelong learning.


Co-Facilitator
Steve Kovacic, Vice President and Chief Human Resources Officer, Good Samaritan Head Office

Steve Kovacic is an accomplished executive with over 20 years of expertise in strategic planning, business development, change management, IT, and human resources. Known for his collaborative work with executives, employees, and his proficiency in data storytelling, Steve has effectively implemented strategic solutions and enhanced operational processes. As the CHRO and VP at the Good Samaritan Society & Good Samaritan Canada, he oversees Human Resources, Information Management, Technology, Facilities Maintenance, Privacy, Market Housing, Innovation, Employee Wellness, and Analytics.


Healthcare Excellence Canada presenter:
Jan Byrd, CHE, Director, Health Policy, Healthcare Excellence Canada

Jan Byrd, Healthcare Excellence Canada’s Director of Health Policy, is passionate about co-designing policy solutions that improve care and safety in healthcare systems and communities. Jan was an early adopter in the Canadian patient safety and quality movement, having worked at the Manitoba Institute for Patient Safety (MIPS), and at St. Boniface Hospital in Winnipeg, as Manager of Quality, Patient Safety, and Patient Relations for several years. She holds a Master’s degree, focused in Sociology of Health; a Lean Certification; and the Certified Health Executive (CHE) designation from the Canadian College of Health Leaders (CCHL). In 2022 She received the designation of Fellow with ISQua (FISQua). In 2018, she was first runner up in The Great Canadian Healthcare Debate, at the National Health Leaders Conference in St. John’s, Newfoundland. Jan served two consecutive Ministerial Appointments on the Winnipeg Regional Health Authority Board of Directors, where she also Chaired the WRHA Board’s Quality and Safety Committee. Jan is excited to be incoming Chair of the Manitoba Chapter of the Canadian College of Healthcare Leaders Board.

Part 3 – Online Summary Session and Regional Contextualization

Hosted in Fall 2024

What coordinated actions might be taken by CCHL members within a geographical region, informed by Parts One and Two, to engage, support, and retain the current health human resource workforce, and prepare for the influx of a new and younger workforce, so that the health system is sustainable, and the health workforce is engaged, empowered, and retained?

Part 4 –  Online Reflections on Actions and What’s Next?

Hosted in Spring 2025

Members reflect on their experience to date, and identify their next steps.

Contact Us

To stay informed of all the activities offered by the CCHL or to participate in the next edition of the national conversation, contact:

Josiane Mercier
Member Support & Program Coordinator
Canadian College of Health Leaders
jmercier@cchl-cclsc.ca