Ontario Health Leaders Summit

• Offer safe, collaborative, and interactive learning spaces to address leadership challenges, new demands, and expectations;
• Facilitate the exchange of bold ideas, information, and lived experiences that can be used to identify effective ways to execute and sustain complex change;
• Showcase examples of new technologies, innovative approaches, and new developed coalitions to pivot strategy during crisis, that may set the stage for health system transformation; and
• Create a sense of community and develop specific action items and follow up ideas for the community.

• Build strong networks as well as an improved sense of community and support from other leaders facing the same or similar challenges;
• Uncover tangible practices, tools, and ideas that can be implemented into their work settings;
• Explore innovations that will influence leadership, system, and clinical practice change to provide better care;
• Identify health leadership traits of effective, bold, and innovative leadership to assist with embracing change to champion healthcare improvement; and
• Engage with other leaders to develop coalitions to drive effective change.

Theme

Building the capacity to be innovative

As leaders, it is imperative to encourage our teams to be innovative and creative in finding solutions for the complex challenges faced by healthcare organizations. We need more leaders who can create the readiness for innovation and the room to onboard new technologies, models of care, and other improvements rapidly and seamlessly. This enables organizations and their leaders to develop competencies and skills not only to generate innovations but also to implement them through a collaboration and change management process.

The 2023 Ontario Health Leaders Summit will focus on the following elements of building capacity to be innovative:

• Increasing innovative capacity (personal or organizational) by creating the means to surface, understand, and research problems;
• Creating cultures of creativity to encourage thinking out of the box at all levels;
• Building and sustaining relationships inter-organizationally and with communities that offer pathways to source diverse perspectives and connections to non-traditional solutions; and
• Developing the leadership skills and capabilities required to recognize and implement innovations rapidly and seamlessly through collaboration and change management.

Registration

Registration for the Ontario Health Leaders Summit closed on April 14, 2023.

*For the Patient Representative rate, please send information about the patient organization you represent to conference@cchl-ccls.ca.

Join the College today for only $175 for the first year and get reduced rates on CCHL events. CCHL membership details available here.

Program-at-a-glance

Tuesday, April 18, 2023

* Program is subject to change without notice

Keynote Session

Everyday habits to create a culture of innovation

Natalie Painchaud – Associate Partner & Executive Coach, Innosight, Huron’s strategy and innovation business

Breakout Sessions

1. Shared health record leading to system transformation

Hosted by: The Northwestern Ontario Chapter
Track: Digital health innovations

The Northwestern Ontario Chapter will explore at how technology can play a role in system transformation. The purpose is to talk about a successful data sharing story, encourage discussion around other innovations participants may have been a part of, and discuss the next steps forward to ensure success.

When Electronic Health Records (EHR) started being incorporated into health settings, the hospitals within the Northwestern Ontario decided to implement one system in collaboration with each other. This was unique, in that it was the only group of hospitals in the province that made this decision in an integrated way. Over the past decade, the 12 hospitals in the region worked together on this singular system, with expanded read-only access to other health partners. This has helped primary care, home care and long-term care follow patients while they are in hospital, and to connect back during discharge. This has improved patient care, because timely information allows these system players to make preparations to best support the patient and reduce unnecessary readmission to the hospital setting.

In 2019, engagement started with long-term care homes and some primary care teams on the expansion of full access to the same EHR. The purpose to be a single health record that will follow the patient between health settings. The expansion in 2023 will be driven by four Ontario Health Teams (OHTs). These include the Kiiwetinoong Healing Waters, All Nations Health Partners, Rainy River District and City and District of Thunder Bay OHTs.

Presenters
James Anderson – Family Health Manager at Dilico Anishinabek Family Care
Jessica Logozzo – Executive Vice President, Regional Transformation and Integration at Thunder Bay Regional Health Sciences Centre
Brianne Wood – Associate Scientist at Thunder Bay Regional Health Sciences Centre

2. Bringing population health management to life in Ontario

Hosted by: The Southwestern Ontario Chapter
Track: User-centeredness in innovations

Ontario’s healthcare system is undergoing significant transformation and Ontario Health Teams (OHTs) are key to this change. OHTs will be asked to use a population health management (PHM) approach to be clinically and financially accountable for the health and wellbeing of a full attributed population, which will require a fundamental re-thinking of how we govern, fund, and deliver health care services. Through co-design with patients/clients, caregivers, and providers, the Middlesex London OHT has continually asked, “How might we design a system that effectively and equitably meets the needs of all 525,829 members of our attributed population?”. Learning from leading health systems around the world, we identified 2 key PHM enablers absent in Ontario today: 1) access to a detailed population registry and 2) a shared care record. In a formal partnership with the Sarnia Lambton OHT (and open call for participation from all OHTs) a project was launched to design a solution.

Grounding our work in the day-to-day experiences of patients/clients, families and providers, the following key principles were identified: 1) digital systems need to support real-time (or near-real time) sharing of information so people don’t need to share their information more than once; 2) providers want to see information in the record system of their choice with no additional log-ins necessary. As a result, we are now developing an inter-operable digital solution that will support real-time sharing of information between commonly-used clinical record systems across the province and generate a population registry that can be used for PHM.

Speakers
Sarah Jarmain – Clinical Lead, Middlesex London Ontario Health Team | Physician Lead, Thames Valley Mental Health and Addictions Collaborative Care Network | Chief of Staff, VP Medical and Academic Affairs, St. Joseph’s Healthcare Hamilton
Dr. Matthew Meyer – Senior Director; Office of Population Health Management and Health System Partnerships; Assistant Professor, Department of Epidemiology and Biostatistics; Western University

3. Addressing and understanding anti Indigenous racism in healthcare settings

Hosted by: The Eastern Ontario Chapter
Track: Culture of innovation

The goal of this session is to have a forum of discussion between Ontario health leaders and Indigenous leaders. This discussion will be informed by a presentation of the Native Women’s Association of Canada’s new toolkit that lays out needed considerations for all levels of health care practice for Indigenous People. Once this toolkit is presented the idea is to walk through how Ontario Health Teams are called to consider Equity, Diversity, Inclusion, and Indigenous perspectives with everything we do across their partnerships, including involving Lived Experience Partners. Once that context is laid out then the panel, including Indigenous People, will work through certain examples where they have found the need for this new toolkit. Once these cases are laid out for the audience, then participants are free to ask how their healthcare situation or organization could interact with this new toolkit.

Speakers
Marisa Blake – Senior Project Officer, Health Unit, Native Women's Association
Lee Allison Clark – Director of Health, Native Women's Association of Canada
Elgin Pecjak – Senior Researcher, Health Unit, Native Women's Association of Canada
Matthew Graveline, CHE – Project Manager, Digital Health, Ottawa West Four Rivers Ontario Health Team

4. Canadian patients want more: Utilizing technology and digital solutions in providing empowerment, engagement, and entertainment (the 3 “Es”) at the bedside

Hosted by: The Hamilton and Area Chapter
Track: Digital health innovations

With a focus on technology and digital solutions, our presentation will provide a review of the current healthcare literature on consumerism and patient expectations regarding technology and digital solutions within the healthcare system. We will frame these findings within the “3Es” (Empowerment; Engagement; Entertainment) and highlight the opportunities and benefits available to improving the healthcare experiences for patients while in hospital.

Our methodology and approach will present key findings from a literature review with qualitative/quantitative evidence to support the evolving paradigm shift in patient expectations regarding the gaps and opportunities within the healthcare system, where technology and digital solutions can meet patient/consumer expectations. Our team will also summarize a number of patient survey responses and engagements that capture their priorities and expectations of the healthcare system. Items included (but not limited to) will include bedside functionality; user experience (UX) and user interface (UI); core/essential applications and potential future solutions.

Our summary will highlight key findings, and testimonials from interviews with patients and PFACs (Patient Family Advisory Committees) that will provide insight to current system gaps, and lessons learned regarding patient engagement and empowerment.

Our conclusion and recommendations will provide a summary of key patient expectations and provide recommendations on how best to move technology and digital solutions forward within organizations.

Speaker
Peter Varga – Chief Transformation Officer, HealthHub Patient Engagement Solutions

5. Improving clinical outcomes with digital patient engagement and remote care monitoring

Hosted by: The Neon Lights Chapter
Track: User-centeredness in innovations
The pandemic has caused significant care delivery backlogs in Ontario. Hospitals are challenged to increase throughput while maintaining effective, high quality, and patient-centred care. Digital transformation is an exciting approach health systems use to address many current challenges and empower patients to be active partners in improving health.

In 2021, Sault Area Hospital and SeamlessMD joined forces to provide a Digital Patient Engagement and Remote Care Monitoring program that has improved satisfaction and clinical outcomes for over 1000 patients to date.