In this webinar, the presenter will describe his experience of organizational culture change while drawing parallels with the current healthcare crisis in several countries around the world, including Canada and Quebec. He will suggest that a cultural change is necessary as one of the ways to address these challenges. From better control of demand (versus supply), to partnering with our patients, to optimizing the employment of all members of the healthcare team, to the issue of burnout as a systemic scourge rather than an individual responsibility; all examples of cultural changes that are becoming imperative in the current context. Different solutions will be proposed, including intrapreneurship and its transformational potential in healthcare management by bringing a more proactive and innovative approach to the challenges of the sector. He will propose that it is by encouraging individual initiative, supporting creativity and fostering a culture of change that a leader can not only improve the performance of his organization, but also offer a stimulating work environment that provides new opportunities for his team.
Agenda:
17h00 - 17h15 Welcome Remarks
17h15 - 17h30 Sue Owen, CHE, CEO, Canadian College of Health Leaders
17h30 - 18h00 AGM
18h15 - 19h15 Marc Bilodeau, President and CEO @ CISSS de l'Outaouais
19h15 - 19h30 Q&A
With Guest speaker:
Marc Bilodeau, CEO @ CISSS de l'Outaouais | MD, MPA, CCFP(EM), FCFP, FRCPSC(Hon), CCPE, CHE, FCCHL
Dr Marc Bilodeau is the President and CEO of the Outaouais Integrated Health and Social Services Centre, in Gatineau, QC. He transitioned into this role after serving as Surgeon General for the Canadian Armed Forces, the culmination of a long military career marked by numerous clinical leadership and governance roles.
Marc obtained his specialist certificate in family medicine in 2000. He also obtained his specialist certification in emergency medicine in 2003. In 2014, he was awarded the Canadian Certified Physician Executive (CCPE) title, that of Certified Health Executive (CHE) in 2017, Fellow (honorary) of the Royal College of Physicians and Surgeons of Canada in 2021 and Fellow of the Canadian College of Health Leaders (FCCHL) in 2022.
In 2013, he became a surveyor for Accreditation Canada. He completed a master's degree in public administration from the Royal Military College of Canada in 2019. Since 2020, he has been on the board of directors of the Canadian College of Health Leaders in addition to chair its finance and audit committee since 2022 and, in 2024, he has taken over as chair of the Fellows Council. He recently joined the Canadian Institute for Military and Veteran Health Research’s board of directors.
FEES: FREE
