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Associate Director, Clinical Services
Are you a dynamic leader with a passion for healthcare and a commitment to excellence? Join our team as an Associate Director, Clinical Services where you will play a pivotal role in shaping the future of health services within Ontario’s provincial correctional facilities. In this influential position, you will lead a multidisciplinary team, ensuring the high standards of care and adherence to professional standards. Your expertise will drive the development, implementation, and evaluation of innovative health service protocols and policies, directly impacting the health of individuals. With opportunities to provide strategic advice, conduct comprehensive program reviews, and lead critical health service initiatives within a regional model, this role offers a unique blend of leadership, strategic planning, and hands-on management.
As a key member of the senior leadership team, you will collaborate with executives and stakeholders to enhance health service delivery and drive improvements. Your knowledge and skills will support evidence-based decision-making and strategic planning, ensuring our programs align with ministry goals and best practices. We value a diverse and inclusive workplace, and you will be instrumental in fostering a values-based environment that promotes teamwork and professional growth. If you are ready to make a significant impact and lead with vision and integrity, we invite you to apply for the Associate Director, Clinical Services position and be a part of our mission to deliver exceptional healthcare services.
There are 5 Associate Director positions available all throughout the province. These are attached to the regional offices throughout the province in the West, North, East, Central, and Toronto regions. This opportunity allows candidates to work from any OPS office near them as they support a regional portfolio.
Please note, this competition will be used to fill future regular and temporary opportunities.
About the job
Leadership in the Ontario Public Service
A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
Create the Work Environment
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration, and champions inclusivity by creating a diverse, anti-racist, and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a engaging work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of the business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team’s actions with the strategic vision of the ministry. Within a defined regional portfolio, as the Associate Director, Clinical Services you will:
- Provide direct management and oversight to health care managers within adult correctional institutions, conduct performance reviews, identify training needs, and provide direction and remediation to ensure adherence to professional and ministry standards.
- Develop and implement health services protocols, manage the development, implementation, evaluation, and maintenance of health care services, professional standards, protocols, and operational policies for effective health service delivery within provincial correctional facilities.
- Conduct program reviews and ensure compliance, lead health care service and program reviews to monitor compliance with ministry policies, relevant legislation, and professional standards, ensuring continuous quality improvement.
- Provide strategic leadership and advice as a senior leadership team member, offer professional expertise and consultative advice on health resource organization, legislation application, professional practice standards, and performance management to improve service delivery standards.
- Lead health service initiatives and projects, oversee projects and health service initiatives supporting the ministry’s regulatory mandate, including planning programs, developing submissions, and contributing to strategic planning and policy development.
- Foster stakeholder relationships, establish and maintain critical linkages within the division, ministry, other ministries, and organizations to inform operational policy development, ensure timely information flow, and address clinical education issues.
What you bring to the team
Mandatory requirements
- You are currently registered as a Registered Nurse in good standing with the College of Nurses of Ontario.
Leadership and Senior Managerial experience:
- Demonstrated ability to lead and manage multidisciplinary teams, providing direction, oversight, and performance evaluations to ensure adherence to professional and ministry standards.
- Proven experience in developing, implementing, and maintaining health service protocols, policies, and procedures within a complex organizational structure.
- Strong strategic planning and project management skills, with a track record of successfully leading health service initiatives and ensuring compliance with relevant legislation and professional standards.
- Effective communication and stakeholder management skills, fostering collaborative relationships within the division, ministry, other ministries, and external organizations to support operational policy development and address clinical education issues.
Communication and Stakeholder Management experience:
- Provides specialized advisory services to managers on interpreting and applying legislation and ministry expectations, ensuring clear and effective communication of technical directions.
- Consults and collaborates with program and team members to promote continuous quality improvement and resolve clinical education issues, coordinating activities for progressive educational and clinical practice programs across the province.
- Liaises with stakeholders to share information, learn from experiences, integrate and coordinate joint projects, and resolve problems related to health services and standards.
- Represents the ministry/division on intra- and inter-ministerial committees, task forces, and work groups, contributing to the design, development, and evaluation of ministry programs.
Program Knowledge and Oversight:
- Directs and manages the development, implementation, evaluation, and maintenance of health care services, professional standards, protocols, and operational policies to ensure effective delivery within provincial correctional facilities.
- Leads and conducts health care service and program reviews to monitor compliance with ministry policy, relevant legislation, and professional standards, ensuring continuous quality improvement.
- Provides strategic advice, expertise, analyses, and recommendations to support ministry policy and program strategic planning and evidence-based decision-making related to health care services within correctional facilities.
- Coordinates the implementation of program-related data collection, reporting, and monitoring measures, evaluating the effectiveness of current policies, processes, standards, and practices to ensure compliance with legislation, regulations, and policies.
Knowledge of Risk Management and Political Acuity:
- Anticipates and identifies program and operational issues, providing strategic and expert advice to senior executives on risks and mitigation strategies to address health planning and management issues.
- Reviews data to identify trends and developments with critical program/service delivery, policy, planning, and risk implications, formulating recommendations for mitigation.
- Develops, implements, and evaluates strategies and plans for the development and delivery of Continuity of Operations Plans (COOP) and business continuity plans, ensuring effective management of responses to a wide range of situations/events.
- Provides expert opinions and briefings to senior management on identified and emerging issues impacting program or service goals, outcomes, or efficiencies, exercising discretion and independent judgment in managing work activities.
Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
Additional information
Address:
- 5 English Permanent, 25 Grosvenor St, Toronto, Toronto Region or Any City, Anywhere in Ontario , Criminal Record Check
Compensation Group:
Management Compensation Plan
Understanding the job ad – definitions
Category: Management and General
Posted on: Monday, May 12, 2025
Note:
- About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities. If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. - T-CL-224789/25
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.
Remember:
The deadline to apply is Monday, June 2, 2025 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario’s Human Rights Code.
