Kathrina Loeffler

Kathrina Loeffler is the Founder and Chief Strategy Officer of Facilitated Improvement for Corporate Success, Inc. (FICS). FICS provides a number of services to organizations including providing leadership and management services to three non-profit organizations. Kathrina is the Executive Director of two of those organizations, Canadian Physicians for Aid and Relief (CPAR) and International Association of Facilitators (IAF). She was also the inaugural Executive Director of Canadian Massage Therapy Council for Accreditation (CMTCA), an organization that continues to be managed by FICS. She reports directly to 2 boards of directors. FICS also provides accreditation services to associations and regulators including the development and evaluation of standards and the development and management of accreditation processes. Kathrina along with her partner, Christian Vulpe, lead 14 staff in Canada and many more internationally. In addition, they are responsible to manage many volunteers around the world responsible for assessing accreditation and certification programs. In addition to that, FICS provides facilitation and education services to a variety of organizations to help them plan and improve operations. Kathrina is a Certified Professional Facilitator (CPF) with the International Association of Facilitators (IAF) and a professional adult educator. She has spent her career studying how organizations succeed. Her conclusions led her to study and apply the principles of Continuous Quality Improvement to ensure organizational success. Her true passion is in leading organizations to apply a combination of the principles of Continuous Quality Improvement with effective leadership skills to maximize engagement, productivity and results and therefore embed a culture of continuous quality improvement. Kathrina is passionate about the LEADS Leadership Capability Framework and has been using the framework to educate leaders on effective leadership capabilities since 2011. Prior to FICS, Kathrina was on the Senior Leadership Team at Accreditation Canada (now HSO) as the Director of Learning and Development at Accreditation Canada. While at Accreditation Canada she turned an “at-risk” department into the highest functioning and most satisfied department in the organization using facilitative leadership strategies. Kathrina obtained a Master of Education in Organizational Studies at the University of Ottawa in Canada where she studied the components of effective leadership. Her content areas of expertise include: accreditation, quality improvement, Lean, leadership development, intercultural communication and adult education. Her educational background includes an Honours B.A. in Cultural Anthropology, a Bachelor of Education and a Master of Education in Organizational Studies. Kathrina is a Certified Health Executive (CHE), Certified Professional Facilitator (CPF), Certified LEAN Practitioner, Licensed LEADS Facilitator and Certified John Maxwell affiliate member.