The Canadian College of Health Leaders is proud to announce that Mackenzie Health was named recipient of the 2023 Excellence in Patient Safety Award.
In November 2019, Mackenzie Health conducted an organizational safety culture survey as part of our accreditation requirements, which revealed an opportunity to improve patient safety practices. This was exacerbated by anecdotal concerns that safety events were being underreported across the health system. In response, they began a journey toward adopting a Zero Harm approach to improve the safety culture. To shift quality and safety from “principles” to “practice,” they were committed to operationalizing the Zero Harm philosophy by introducing system-wide changes within a rapid timeframe.
MH developed a 5-part strategy for cultural and process redesign that included evidence informed methods of 1) engaging stakeholders and leveraging leadership support; 2) developing a quality and patient safety framework; 3) selecting meaningful organizational quality aims; 4) evolving the safety review process to enhance reporting and learning; and 5) creating a comprehensive communication plan. This strategy set the stage to improve the patient safety culture within the organization.
This Excellence in Patient Safety Award recognizes individuals and teams that are committed to improving patient safety practices within the healthcare environment, through leadership, culture, best practices, innovation and change management expertise.
The award is sponsored by BD-Canada, one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care.
This award is part of our CCHL National Awards Program. and will be presented at the Honouring Health Leadership event on June 4, 2023.
For further information and/or to arrange an interview, please contact:
Vice-President, Marketing & Membership
Canadian College of Health Leaders
613-235-7219, ext. 213