Culture change: a solution to the current crisis?
October 11, 2022 | 12:00 p.m. – 1:00 p.m. Eastern Time
This session will be presented in French, however, auto translated captions will allow you to have it translated to English, and the presentation will be available in both languages.
Marc will describe his experience in changing the culture of his organization with the aim of making parallels with the crisis currently happening in health care in Canada and suggesting that a change of culture is needed as one of the ways to address these challenges. From better controlling demand (vs supply), to partnering with our patients, to optimizing employment of all health care team members to addressing burnout as a system vs an individual issue; all examples of cultural changes that, in his opinion, need to happen.
Marc Bilodeau, MD, Médecin général des Forces armées canadiennes
Major-General Marc Bilodeau is a medical officer with over 20 years of experience having been exposed to numerous leadership opportunities during his career. He had the privilege of serving in Afghanistan, Europe and across the country to finally settle in Ottawa in recent years. Since 2020, he has held the position of Surgeon General of the Canadian Armed Forces. He holds a specialty in family medicine and emergency medicine as well as a master’s degree in public administration. He will share his experience of culture change within the Canadian Armed Forces Health Services.