CCHL CEO Reflections: 2023 in Review 

January 8, 2024

Momentum and Clarity

As 2023 was winding down, when people asked me how I was doing, I typically answered that I was doing better than perhaps earlier in the year. The year was a bit manic if I’m being honest, with many ups and downs. However, I think our organization today has a better sense of momentum and clarity of purpose going into 2024. If you think back on it, we spent most of the year wondering if the pandemic was over and what the new normal, or what I called “the other side” was going to look like. I think we’re still trying to figure out what works best, in person or in virtual mode or some combination, but for the most part we seem to have landed on a new way of doing things.

You may recall from my previous three end of year reflections that we shared, with pride and a sense of accomplishment, record results in new member acquisition, CHE registrations and 360 assessments delivered. I’m pleased to report, for the fourth year in a row, that we have achieved record results in these three key metrics once again. In addition to the three metrics I just mentioned, we have seen record results in downloads of Healthcare Management Forum, individual award nominations, corporate member acquisition and overall conference satisfaction. But I think the state of the College reflects more than just record metrics, I think we’re seeing a real sense of momentum. This means that we truly are on the other side of the pandemic. More importantly, this means that health leaders across the country, regardless of profession and role, are responding to what the College offers and making tangible commitments to their leadership journey. This is evident through interactions on the CCHL Circle and the uptake of our various leadership programs and services. We are collectively having an impact on building the leadership capacity of the health system in Canada. An additional achievement that is worth mentioning is the launch of the Inspire Nursing program, a purpose-built nurse leadership program co-created and launched in partnership with the Canadian Nurses Association. This is clearly a model to be replicated with other partners going forward.

As a result of our tremendous momentum coming out of 2023, we are approaching 2024 with a heightened clarity of purpose. Staying true to our current strategic plan, we will continue to focus our efforts on creating a community for leaders across the country and building programming around three strategic pillars: connected community, national voice, and career journey. It is becoming apparent that institutional leadership development efforts from hospitals, long term care, regional and provincial authorities and community organizations are on the rebound. Leaders will be able to make a personal commitment to leadership, or follow the pathway set by employers. We will be supporting emerging and younger leaders with our Aspiring Health Leader initiative. In terms of transformative developments, we are conducting research and development for a new organizational leadership designation called the CCHL Certified Leadership Organization, with different levels of recognition based on the state and evolution of leadership development and integration efforts. This will be our top priority in 2024. Operationally, we have finished the transition to our new Association Management platform, we have simplified various aspects of our operations, and focussed increasingly on members and chapters.

So there you have it. As we ended 2023 with a sense of momentum, we embark on 2024 with clarity of purpose. As always, whatever we can do for you, your team, or organization, we are here to connect and support health leaders. Feel free to reach out at any time. Until then, take care.