CCHL National Conference 2023

• Provide a purpose-built community gathering of health leaders;
• Develop essential skills and behaviors to enhance leadership;
• Connect health leaders with their peers, community, and system;
• Inspire participants to lead the future of healthcare collaboratively; and
• Present world-class cutting-edge knowledge, focused on solutions and workplace application.

Click here to download the conference preview.

Maintenance of Certification (MOC)

Attendance at the CCHL National Conference entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 11.5 Category I credits towards their maintenance of certification requirement.

Registration

Early bird deadline: April 21, 2023.

Registration deadline: June 2, 2023.

*For the Patient Representative rate, please send information about the patient organization you represent to conference@cchl-ccls.ca.
*For the student rate, please send information on your current enrolment to conference@cchl-ccls.ca.

Join the College today for only $175 for the first year and get reduced rates on CCHL events. CCHL membership details available here.

Program-at-a-glance

Sunday, June 4, 2023

Monday, June 5, 2023

Tuesday, June 6, 2023

* Program is subject to change without notice

Conference Emcee

Gregory Charles – Multifaceted Artist

Born February 12, 1968, in Montreal, Quebec, Canada, Gregory Charles stood out as a classical pianist from early childhood, winning the Grand Prize at the Canadian Music Competition at age 10. Since then, he’s never stopped seizing opportunities to share his love of music with the public.

In 1989, while studying law at university, Gregory made his TV acting debut on the TVA drama series Chambres en ville. He then went on to excel as a TV host – most notably for 5 years on the game show Que le meilleur gagne – before joining the teaching faculty on the smash hit TVA singing competition show Star Académie. Meanwhile, his passion for music led him to a brilliant career as a radio host, as well as guiding the Collège vocal de Laval to new heights as the choir’s musical director.

In 1998, Gregory accompanied Céline Dion on her world tour as a back-up singer and featured pianist. This unique experience inspired him to present his first one-man show in 2002. Titled Noir et Blanc, the performance was designed to showcase his vast musical knowledge, with the second act devoted entirely to audience requests. With a huge success to his credit and insatiable audience demand, Gregory followed up his solo stage debut with a succession of new shows – Vintage, Noir et Blanc 2, Music Man, L’air du temps – each more dazzling than the one before. Every time he takes the stage, he demonstrates beyond a shadow of a doubt that he was born to perform, whether it’s for over a million people during a run at Montreal’s Bell Centre, or in more intimate venues such as the legendary Café Carlyle and Beacon Theater in New York.

Through the years, Gregory’s many talents have earned him critical praise and a multitude of awards, including four Gémeaux Awards for his TV work, five Félix Awards for his music and singing, and a tripleplatinum certification for his hit album I Think of You. This accomplished artist is also a Queen Elizabeth II Diamond Jubilee Medalist, an Officer of the Order of Canada, a Martin Luther King Jr. Award recipient in recognition of his exceptional musical career, and the recipient of an honorary Ph.D. in Civil Law from Bishop’s University.

Never one to rest on his laurels, Gregory also teaches piano and guitar at his own virtual music school, called L’Académie Gregory, in addition to running La Fondation Gregory and the virtual creative space Nocturne Studio. He fills the rest of his days developing upcoming shows, and spending quality time with his wife Nicole and daughter Julia.

Plenary Sessions

Breaking Busy: Energy and engagement in crazy times

• Leading with curiosity, accountability, and positivity
• Change, what’s really getting in the way of you moving forward?
• Strategic practices and process that highly successful professionals use to start and end each day.
• Where to start in a state of overwhelm

Linda Edgecombe – Hall of Fame Speaker, Award Winning Philanthropist

My Promise is simple: to deliver programs that Create Powerful Shifts, Inspired, Energized and Accountable Professionals who show up everyday ready to, as my mom used to say, “set the world on fire”. Oh, and I promise it will be a heck of a good time. Maybe the best laugh they will have had in a long time. I believe a laugh is worth more than a thousand words and it has the power to change the way people feel, think and take action!

“A Day without laughing is a day wasted!”

As an award-winning Celebrity Humorist Speaker, Trainer and Consultant. For the past 29 years, Linda’s footprint is seen and experienced around the world. Her mission is to get people Fired up and Ready to Shift or Get off the Pot!

The Top 60 Motivational Speakers in the World includes Linda Edgecombe.

Her non-BS approach is refreshing, engaging and relevant. Linda’s latest book and Ted Talk. “Breaking Busy – Finding Peace in the Chaos” is a game changer for those who want to step off the treadmill. Change has never been this painless! She energizes every room as she leads people to loosen up, lighten the load and laugh. Linda has been featured in the Wall Street Journal as an expert in “Shifting Perspectives”. Her messages are as welcome as a deep belly laugh and as profound as an honest look in the mirror.

Here’s what three years of cutting-edge research of leadership during the pandemic couldn’t have told you

Dr. Jaason Geerts – Director, Research and Leadership Development, Canadian College of Health Leaders | Honorary Visiting Fellow, The Bayes Business School, University of London (UK)

Dr. Jaason Geerts is the Director of Research and Leadership Development at the Canadian College of Health Leaders (CCHL) and an Honorary Visiting Fellow at The Bayes Business School, University of London in the UK.

Jaason completed his PhD at the University of Cambridge on leadership for professionals and his work has been featured in international peer-reviewed journals, the Globe and Mail, CBC national news, CTV news, and local radio, as well as globally through the International Hospital Federation (IHF) and the British Medical Journal (BMJ Leader).

The model of leadership in a crisis that Jaason created is the basis for a recent successful CIHR – the Government of Canada's health research investment agency - research grant valued at $450,000 and he has been an invited advisor for a World Health Organization project on health system recovery. Jaason has also applied his work at the Yale School of Medicine, the University of Zurich School of Business, the University of Cambridge (Institute of Continuing Education), The Staff College: Leadership in Healthcare (UK), and Health Education England (HEE) (UK).

He is also a program director and instructor at the Telfer School of Management (University of Ottawa) and the Schulich School of Business (York University, Toronto).

Jaason is also a qualified teacher and was nominated for the Toronto Star’s Teacher of the Year.

To view the session presentation, click on the link below. 

Here’s what three years of cutting-edge research of leadership during the pandemic couldn’t have told you

A random encounter at the Healthbucks café: A health leadership discussion

On a sunny day in Canada, a doctor, a nurse, a hospital CEO and a patient cross path as they simultaneously enter the local Healthbucks coffee shop. There's only one table available so they decide to sit together. As the barista comes to take their orders, they start to introduce each other and realize that they are all key players in their community’s health care system. They also all realize that they are all playing a leadership role of one kind or another. As coffees are served, a spirited discussion about the role of leaders and leadership in addressing the challenges of our health care system arises. They ask themselves: Are there better models of care that leaders can pursue? How can we collaborate across professions? What are the key leadership skills and capabilities needed going forward? How do we ensure that our friends, families and loved ones get the best care that they deserve? Of course, others in the coffee shop as well as the barista overhear some of the conversation which leads to additional questions and comments being contributed by community members surrounding the table.

Vincent Dumez – Patient Director and Scientific Co-director, Faculty of Medicine, University of Montréal

Having suffered from three chronic diseases for several decades and, consequently, a frequent user of health services, Mr. Dumez has been actively involved in promoting the concept of “patient partner.” His commitment to this work is clearly reflected in his master’s thesis, as well as his interest in patient education, his involvement in various community organizations and his speaker engagements at a number of national and international conferences and forums.

In October 2010, Mr. Dumez became the first director of the new Bureau d’expertise des patients partenaires at the Université de Montréal’s Faculty of Medicine. Since the summer of 2016, Mr. Dumez has co-directed the Université de Montréal’s Centre of Excellence on Partnership with Patients and the Public.

Mr. Dumez is a member of the boards of directors of Fonds de recherche du Québec – Santé (FQR-S), the Canadian Foundation for Healthcare Improvement (CFHI), the World Federation of Hemophilia (WFH) and the Cardiac Arrhythmia Network of Canada (CANet). In recent years, he has served as Special Advisor to the CEO of HSO/Accreditation Canada to support development and implementation of the patient partnership strategy. He has also served on the Advisory Council on the Implementation of National Pharmacare. More recently, he became a member of the BMJ Patient Advisory Panel and the CMAJ Editorial Advisory Board, and participated in the governance of the Québec COVID – Pandemic Network (QCPN).

In recent months, he accepted the position of Director, Community Partnerships, with the Office of the Vice-Dean of Health Sciences at Université de Montréal. Reporting to the Vice-Dean, Mr. Dumez is responsible for guiding development and implementation of the Faculty's community partnerships strategy.

Tim Guest – Chief Executive Officer, Canadian Nurses Association

Tim Guest is a registered nurse. He has a BScN from the University of Alberta and a Master of Business Administration in Executive Management with Specialization in Leadership from Royal Roads University.

Tim’s more than 30-year nursing career has included direct care, nursing unit management, health system executive, chief nurse executive, health care consulting, and now CEO. Tim has worked in rural, urban, and academic organizations. Tim’s program responsibilities during his career have included all aspects of acute care, and have also included mental health, home care, long term care, and public health.

Tim has been an accreditation surveyor with Accreditation Canada for several years and has also been a board member of the United Nurses of Alberta, College and Association of Registered Nurses of Alberta, College of Registered Nurses of Nova Scotia, and Canadian Nurses Association.

Tim is past president of the Canadian Nurses Association, ending his term in March of 2022.

Arden Krystal, CHE – President & CEO, Southlake Regional Health Centre

Arden Krystal is the President and CEO of Southlake Regional Health Centre in Newmarket, Ontario. Southlake serves a population of almost 1.5 million people in York Region and Simcoe county, with regional cancer and cardiac programs and a full slate of services from surgery to mental health to children’s and women’s care.

Prior to her arrival at Southlake, Arden held senior executive operations roles at two of the largest health authorities in British Columbia – the Fraser Health Authority and the Provincial Health Services Authority, with responsibilities spanning the full continuum of care, including public health, acute community, tertiary and quaternary research and academic organizations. Her portfolios also included responsibility for non-clinical services, such as quality, risk and human resources; and she has overseen, as clinical executive sponsor, major public-private partnership (P3) capital projects in the hospital sector.

Arden started her career as a registered nurse in medical and surgical oncology. She has a Bachelor of Science degree in nursing (hon) and a Master of Health Administration, both from the University of British Columbia, and completed the Managing Health Delivery certificate program at Harvard University.

Dr. Guylaine Lefebvre – Executive Director, Learning and Connecting, Royal College of Physicians and Surgeons of Canada

Dr. Lefebvre is presently the Executive Director of Learning and Connecting at the Royal College of Physicians and Surgeons of Canada. She completed medical school and her obstetrics gynecology residency at the University of Ottawa followed by a fellowship in advanced gynecologic surgery at the Mayo Clinic. She joined St. Michael’s Hospital in Toronto as chief of obstetrics and gynecology where she also chaired the Medical Advisory Council. She became the inaugural joint chair of women’s health for St. Michael’s Hospital and the University of Toronto.

Dr. Lefebvre has participated in numerous education, quality improvement and practice specific committees at provincial and national level and she is a past President of the Society of Obstetricians and Gynecologists of Canada. She obtained international recognition for her work in women’s health, through an honorary fellowship to the Royal College of Obstetricians and Gynecologists and the Queen’s Jubilee award.

Alain Doucet – President & CEO, Canadian College of Health Leaders

Alain Doucet, MBA brings over 25 years of senior leadership, marketing, business development and relationship-building experience to his role as President and Chief Executive Officer.

Alain joined the College after a 14 year tenure at the University of Ottawa where he was most recently Assistant Dean, External Relations for the Telfer School of Management.

Prior to holding these positions he was Vice President, Marketing and Communications at Orbit IQ, General Manager at Banfield Seguin, an Ottawa-based marketing & communications agency, and Vice President, Marketing at ADVENTIS, a Boston-based global consultancy to the telecom, technology and information industries.

Before moving into senior leadership positions, Alain held various product and marketing management positions in the financial services, business services and consumer goods sectors.

Alain holds a BCom (Honours) in Business Administration from the University of Ottawa (1983) and an MBA (with Distinction) from the Johnson Graduate School of Management at Cornell University (1987).

In his spare time he enjoys golf, travel, playing the saxophone and reading. His wife Christine is Vice President of Finance at MD Management and he has two sons who are enjoying the young professional life in Toronto.

Alain shares a passion with the College and its members to improve healthcare for our loved ones. As he says “we are here to build and support the leadership of the Canadian healthcare system so that our family and loved ones get the care they deserve.”

Connect with Alain on LinkedIn or follow him on Twitter.

Reunited and re-energized!

Join us for the closing plenary of the 2023 CCHL national conference with our emcee for a rousing conclusion to our two days together. Gregory Charles will cap off and revisit the feeling of having been Reunited! for the last two days. He will relate lessons learned and highlights from the overall program, share his personal experience as a caregiver for his parents and bring the conference to an energetic musical conclusion that will involve each and everyone of you. Get ready to be inspired and sing your heart out as we say goodbye and look forward to coming together again in 2024.

Gregory Charles – Multifaceted Artist

Born February 12, 1968, in Montreal, Quebec, Canada, Gregory Charles stood out as a classical pianist from early childhood, winning the Grand Prize at the Canadian Music Competition at age 10. Since then, he’s never stopped seizing opportunities to share his love of music with the public.

In 1989, while studying law at university, Gregory made his TV acting debut on the TVA drama series Chambres en ville. He then went on to excel as a TV host – most notably for 5 years on the game show Que le meilleur gagne – before joining the teaching faculty on the smash hit TVA singing competition show Star Académie. Meanwhile, his passion for music led him to a brilliant career as a radio host, as well as guiding the Collège vocal de Laval to new heights as the choir’s musical director.

In 1998, Gregory accompanied Céline Dion on her world tour as a back-up singer and featured pianist. This unique experience inspired him to present his first one-man show in 2002. Titled Noir et Blanc, the performance was designed to showcase his vast musical knowledge, with the second act devoted entirely to audience requests. With a huge success to his credit and insatiable audience demand, Gregory followed up his solo stage debut with a succession of new shows – Vintage, Noir et Blanc 2, Music Man, L’air du temps – each more dazzling than the one before. Every time he takes the stage, he demonstrates beyond a shadow of a doubt that he was born to perform, whether it’s for over a million people during a run at Montreal’s Bell Centre, or in more intimate venues such as the legendary Café Carlyle and Beacon Theater in New York.

Through the years, Gregory’s many talents have earned him critical praise and a multitude of awards, including four Gémeaux Awards for his TV work, five Félix Awards for his music and singing, and a tripleplatinum certification for his hit album I Think of You. This accomplished artist is also a Queen Elizabeth II Diamond Jubilee Medalist, an Officer of the Order of Canada, a Martin Luther King Jr. Award recipient in recognition of his exceptional musical career, and the recipient of an honorary Ph.D. in Civil Law from Bishop’s University.

Never one to rest on his laurels, Gregory also teaches piano and guitar at his own virtual music school, called L’Académie Gregory, in addition to running La Fondation Gregory and the virtual creative space Nocturne Studio. He fills the rest of his days developing upcoming shows, and spending quality time with his wife Nicole and daughter Julia.

Concurrent Sessions

Monday, June 5, 2023

13:30 – 15:00 Concurrent sessions

1. LEADS in action

Explore how the LEADS in a Caring Environment framework can contribute to a sustainable and effective healthcare system.

This session will familiarize participants with the LEADS framework, facilitate discussion about leadership implications for organizations moving strategy forward, and discover potential leadership development processes for individuals and teams.

Speaker

Doug Miron – CHE & Fellows Program Coach | CCHL LEADS Canada Facilitator and Coach | Practicum Advisor, MCOD Schulich ExEd, Schulich School of Business

2. Transforming palliative care is every leader’s business

Strong and knowledgeable leadership is needed now more than ever to meet the rapidly growing palliative care needs of patients, families, and caregivers. Our research identified that healthcare professionals encounter internal barriers and lack of support from leadership within their organizations to implement a palliative care approach.

LEAP Leaders was developed in recognition of this need and equips healthcare leaders, administrators, and policymakers with the knowledge and tools to implement palliative care within the services they lead, enable quality improvement, and accelerate health system improvements to deliver better care.

This course is the first of its kind in Canada and integrates the leadership capabilities of the five domains of the LEADS framework. Divided into two parts, the course consists of online modules and webinars. The webinars include a panel of palliative care and health system experts that provide opportunities to highlight key learnings from the modules and receive input on initiatives participants may be considering or undertaking to improve palliative care within their health systems or organizations.

In partnership with the Canadian College of Health Leaders, those with a Certified Health Executive designation can complete LEAP Leaders along with additional requirements to receive a Health Leadership Specialty in palliative care.

This session will present results and insights from initial cohorts of LEAP Leaders; providing participants with a deeper understanding of the role healthcare leaders play in improving the quality and accessibility of palliative care within their organizations and how education and research evidence supports much-needed system change.

Speaker

Jeffrey B. Moat - CEO, Pallium Canada

3. Leading climate resilient and low carbon, sustainable health systems

This panel discussion will focus on leadership aspects of initiating, motivating and facilitating sustainable healthcare strategies in and across healthcare organizations. This session will consider several climate and healthcare sustainability concerns including GHG emissions reduction, climate resilience, climate adaptation, and social accountability and discuss strategies through which leaders - and by extension their organizations - can make an impact. Strategies presented will include leveraging new leadership and governance standards, cross-organization coordination, fostering new partnerships and measuring what matters.

In dialogic conversation panel members will engage with each other and the audience to explore where we are now, where we need to go and how to get there using key resources and strategies for mobilizing leadership. Highlighting organizational leaderships efforts via PEACH (Partnerships for Environmental Action by Clinicians and Communities for Healthcare Facilities), CCGHC (Canadian Coalition for Green Healthcare), and CASCADES (Creating a sustainable Canadian health system in a climate crisis), including an educational sprint course, learning collaboratives, interdisciplinary leadership models, scorecards, specialized guidebooks and other educational resources. Core questions for the panel and audience: why is environmental stewardship important for healthcare leaders? How can healthcare leaders drive transformative and change? In what ways can leaders equip and empower themselves & others?

Speakers

Neil Ritchie – Past Executive Director, Canadian Coalition for Green Healthcare
Fiona A. Miller – Professor of Health Policy, Chair in Health Management Strategies, Connaught Scholar, Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, Director, CASCADES - Creating a Sustainable Canadian Health System in a Climate Crisis, Director, Centre for Sustainable Health Systems University of Toronto
Myles Sergeant – Executive Director, Canadian Coalition for Green Healthcare; Partnerships Lead, PEACH, Director of Medically Complex Care at HHS/SPH, President of Trees for Hamilton
Nicole Simms – Executive Lead, CASCADES

To view the session presentation, click on the link below. 

3. Leading climate resilient and low carbon, sustainable health systems

4. Leading change in a caring environment through partnership with family caregivers: Competency based education for interdisciplinary healthcare providers

Healthcare leaders and scholars alike have sounded the alarm that the current Canadian health system requires an immediate metamorphosis toward a more strategically oriented, reformed, and sustainable future. As a system we need to do better and work to reconcile competing priorities and orient care delivery to better support care recipients and those providing care, including family caregivers (FCGs). This requires innovation and partnerships to orchestrate the needed change toward achieving meaningful evidence-based systems transformation. Specifically, there is an urgent need for the healthcare system to better engage and support FCGs who remain under-valued and often marginalized within the current system yet provide up to 90% of the care in community required for individuals with illnesses, disabilities, or age-related conditions.

The University of Alberta, Department of Family Medicine took a solution-focused approach to addressing this critical need by developing online, free, evidence-based Caregiver-Centered Care education for interdisciplinary healthcare providers. The competency-based education is intended to foster an improved collaborative working relationship between families and healthcare providers, recognizing and supporting the diverse needs of family caregivers and their caregiving role and improved care outcomes for care recipients.

Don’t miss the opportunity to learn more about the systematic approach we applied to the collaborative co-design of the Caregiver-Centered Care Competency Framework© and the Foundational, Advanced, and Champion education for healthcare providers. Participants will also engage in interactive learning to enhance their knowledge and skill in effectively communicating with family caregivers and enhance their leadership in support of an improved health system of the future.

Speakers

Jasneet Parmar – Department of Family Medicine, University of Alberta
Glenda Tarnowski, CHE – Department of Family Medicine, University of Alberta

To view the session presentation, click on the link below. 

4. Leading change in a caring environment through partnership with family caregivers_Competencybased education for interdisciplinary healthcare providers

Sponsored by: Accreditation Canada

5. Healthy health workers: Gender and leadership matter

This session builds upon the article where we map the pathway from mental health, leaves of absence and return to work of different cadres of health workers. In addition to mapping out the pathway data from this article and how this was impacted by the COVID-19 pandemic, we will share the leading practices we have curated in an online platform which intends to address system, organizational, team and individual level levers for change.

Speakers

Ivy Bourgeault – Full Professor, Sociological and Anthropological Studies Faculty of Social Sciences, University of Ottawa
Jelena Atanackovic – Research Associate, University of Ottawa
Henrietta Boateng – Research Associate, University of Ottawa
Melissa Corrente – Research Associate, University of Ottawa

6. Coaches’ Corner

Take your leadership to the next level. Come and speak with leaders from across Canada in a one-on-one setting. Hear personal leadership stories, ask questions and gain valuable advice. Leaders of health regions, hospitals, private sector and community organizations, from coast to coast, will be available to provide armchair coaching in a relaxed atmosphere.

This session is ideal for emerging or mid-career leaders, looking for advice and feedback from some of Canada’s most respected health leaders. Delegates must pre-register to participate in one of the two coaching sessions. 

To pre-register for the Monday session, click here. To pre-register for the Tuesday session, click here. Please note that space is limited for these sessions.

Biographies for our coaches can be viewed here.

Monday, June 5, 2023
First Session Coaches (13:30-15:00 EDT)

Bill Zindle – Executive Director, Marketing & Strategy, Roche Diagnostics Canada
Dr. Marc Bilodeau, Major-General, FCCHL – Surgeon General/Médecin général, Canadian Armed Forces/Forces armées canadiennes
Norm Peters, CHE – Chief Operating Officer, Providence Health Care
Ila Watson – President & CEO, Sault Area Hospital
Wolf Klassen, CHE – President and CEO, Interim, Michael Garron Hopsital
Dr. Katherine Chubbs, CHE – President and Chief Executive Officer, Good Samaritan Society
John Borody, FCCLS – Principle - Wise Decisions
Tammy Quigley, CHE – System Innovation & Business Development Executive, London Health Sciences Centre
Sue Lebeau, FCCHL – President and CEO, West Nipissing General Hospital
Dr. Bernard Leduc - President & CEO, Hôpital Montfort
Jan Byrd - Director, Health Policy, Director, Health Policy

If you have any questions, please contact: conference@cchl-ccls.ca.

Sponsored by:  Roche

Tuesday, June 6, 2023

10:30 – 12:00 Concurrent sessions

7. Advancing innovation: Envisioning precision and personalized health futures for Canada

Precision health represents a new approach to healthcare delivery, one where care and interventions are tailored to patients’ genetic, environmental, and lifestyle factors. The approach requires a focus on each patient as an individual, in contrast to the traditional medical model: one-size-fits-all medicine. Under the precision health umbrella, precision medicine, informed by ‘omics data is most advanced. However, on the horizon are other precision approaches that will emerge as data from a variety of sources is integrated and analyzed. Data sources include, but are not limited to, family health history, personal health-tracking devices, social media, genome sequencing, tumor profiling, pharmacogenomics, and administrative and geographic information systems.

Although the science behind precision health is advancing rapidly, we know less about the operational implications of precision health. Even with limited knowledge about operationalization, we can anticipate that transformations will be required at individual, program, organizational, and system levels to unleash the potential of precision health. A precision health future will require system transformation through collective efforts.

In this 90-min workshop, participants will learn about precision health and will discuss and explore the implications of precision health futures using Strategic Foresight tools. Participants will leave the workshop with:

• An understanding of the research behind, possibilities of, and considerations around precision health
• Tools to explore alternative futures
• Information about potential system (e.g., policy, legislative, funding), organizational (e.g., program, structure, process) and individual level (e.g., patient, healthcare provider) transformation
• Insights into how collaboration and coalitions will help advance transformation

Speakers

Jo-Louise Huq - Assistant Professor (Teaching). University of Calgary, Cumming School of Medicine, Community Health Sciences. Precision Health Program, Innovation and Entrepreneurship Specialization Lead
Ward Flemon - Professor, University of Calgary, Cumming School of Medicine, Department of Medicine. Precision Health Program, Quality and Safety Leadership, Precision Health Program Students

To view the session presentation, click on the link below. 

7. Advancing Innovation Envisioning precision and personalized health futures for Canada

8. Reconciliation in healthcare: A Good Samaritan journey

This workshop will address strategies that leaders can execute to advance reconciliation. The end goal is improved health outcomes for Indigenous peoples and a more culturally relevant healthcare system overall.

In its 74th year, the Good Samaritan Society/Good Samaritan Canada is a large leading non-profit healthcare organization in Western Canada. With the introduction of a new Indigenous CEO with expertise in building Indigenous Health strategy, Good Samaritan embarked on its own ambitious journey of reconciliation.

This journey began with integration of Indigenous Health goals in the new strategic plan, followed by the introduction of a senior leader role dedicated to advance reconciliation. The organization has developed a Commitment to Reconciliation at the board level that will continue to guide this work into the future. An internal Indigenous Advisory Group was rapidly established to help create a reconciliation strategy for the organization. Good Samaritan has introduced cultural competency training for staff as well as cultural programming for residents and clients, and have formed numerous partnerships with Indigenous communities to help them advance initiatives that improve health.

Dr. Katherine Chubbs is the President and CEO of Good Samaritan and is a leader in reconciliation efforts in Alberta and beyond. As an Indigenous healthcare executive, she is uniquely positioned to lead others towards a more culturally competent future. Dr. Chubbs will walk participants through the key tenets of a reconciliation strategy. Along with her Director of Reconciliation, they will share the Good Samaritan experience to date, lessons learned, and the change they are seeing as a result of their efforts.

Speakers

Dr. Katherine Chubbs – President and CEO, Good Samaritan
Matthew Joy – Director Mission, Ethics, Research, and Reconciliation, Good Samaritan

9. What got us here won’t get us there. Getting unstuck: The leaders’ guide to leaning into the future of healthcare

Please join Healthcare Excellence Canada (HEC) for this highly interactive panel session hosted by CEO and President, Dr. Jennifer Zelmer. We will come together as leaders and peers united with a desire to improve, and we will bravely surface hopes and fears for the future of Canadian healthcare. We will build on leaders' dialogues at HEC’s March 2023, Leaders’ Forum, where we identified principles-based guidance for transforming complex adaptive systems, leveraging new knowledge, new innovations, and a renewed sense of purpose that the time is now to take bold steps to create system change for better health and healthcare.

What got us here, won’t get us there. When we truly listen for understanding about what matters most to patients, caregivers, healthcare providers, and leaders, we can make impactful changes that improve the quality and safety of care with and for everyone in Canada. Together at this session, we will workshop how to build momentum towards and guide true, future-proofed health system transformation.

Come and lean into the future of healthcare leadership with evidence-informed hope, explore opportunities for collective impact, and leave with a Leadership Dialogue toolkit, so that you can cultivate this type of transformative dialogue in your own settings and communities.

Speakers

Jennifer Zelmer – President and CEO Healthcare Excellence Canada
Stephen Samis – Former Deputy Minister, Yukon Territory
Claire Snyman – Patient Partner
Helga Bryant – Former CEO, Northern Health Authority 

To view the session presentation, click on the link below. 

9. What got us here won’t get us there. Getting unstuck The leaders’ guide to leaning into the future of healthcare

 Sponsored by: Maxwell Management Group

10. Equity, diversity, and inclusion using LEADS: A strength-based approach

An interactive panel of diverse leaders will share their insights and practical strategies for leveraging the LEADS framework to cultivate equity, diversity and inclusion at the individual, team and system levels by leveraging the three building blocks of the LEADS framework, “being” “caring,” and “doing” and the five LEADS Capabilities (Lead Self, Engage Others, Achieve Results, Develop Coalition, System Transformation) to activate the principles and practices of EDI.

The LEADS in a Caring Environment framework is a strength-based approach for developing adaptive and distributed leadership capabilities that are critical for leaders to thrive in today’s rapidly changing environment.

Speakers

Ingrid Wilson – Founder and Principal, GridFern Strategic HR
Michele James – Executive Vice-President, People and Transformation, Scarborough Health Network
Dr. Anne Matlow - Professor of Medicine & Pediatrics, Temerty Faculty of Medicine, University of Toronto & LEADS Global
Betty Mutwiri – CEO, BM Leadership Coaching and Consulting Inc.

To view the session presentation, click on the link below. 

10. Equity diversity and inclusion using leads_A strength-based approach

 Sponsored by: HQCA

11. Delivering value-based care for cardiac patients: Lessons for leaders

Delivering care in an era of heightened accountability and fiscal restraint requires a crisp and entirely new paradigm for managing clinical outcomes. This new paradigm must take into consideration that ensuring “high-quality outcomes” is not the result of a linear set of actions. Rather, it reflects a confluence of activities that are often circuitous in nature. Safeguarding these outcomes requires leaders to make difficult choices – choices regarding which programs to fund, grow and potentially sunset. Choosing between equally attractive alternatives requires decision-makers to lean into a common, yet ill-defined adage: What is the greatest good for the greatest number? The demands of our rapidly-advancing technological environment additionally requires that leaders consider the impact of new interventions – for example how they might impact professional practice, improve outcomes or ultimately enhance the system of care. These decisions are not straightforward.

Edwards Lifesciences – a global leader in patient-focus innovative technologies for heart valve disease recently hosted an HPRS session focused on defining Value-Based Care (VBC) for Heart Valve Disease. Attended by Physicians and Leaders from across Canada, this session debated the challenges and opportunities associated with this definition. While the session was able to generate common aspirations - and identify common challenges - the real opportunity lies with not only crafting a common nomenclature for VBC, but with setting in place those structures and functions that would see the definition become part of our landscape.

Join us on (Tuesday June 6) for this (90)-minute interactive session focused on:

• Ideating and confirming on a common definition for VBC for Heart Valve Disease;
• Discussing what structures and functions are required to enable the implementation of this definition; and
• How Leaders – both Clinical and Administrative – can co-create the future of VBC.

Speakers

Trinh Luong – Director, Market Access and Government Affairs, Edwards Lifesciences Canada
Sue Owen – CEO, Impreza Consulting | Past Chair (2016-2018), CCHL 

To view the session presentation, click on the link below. 

11. Delivering value in 90 minutes Best of HPRS

Sponsored by: Edwards Lifesciences Inc.

12. Coaches’ Corner 

Take your leadership to the next level. Come and speak with leaders from across Canada in a one-on-one setting. Hear personal leadership stories, ask questions and gain valuable advice. Leaders of health regions, hospitals, private sector and community organizations, from coast to coast, will be available to provide armchair coaching in a relaxed atmosphere.

This session is ideal for emerging or mid-career leaders looking for advice and feedback from some of Canada’s most respected health leaders. Delegates must pre-register to participate in one of the two coaching sessions. 

To pre-register for the Monday session, click here. To pre-register for the Tuesday session, click here. Please note that space is limited for these sessions.

Biographies for our coaches can be viewed here.

Tuesday, June 6, 2023
Second Session Coaches (10:30-12:00 EDT)

Michele D’Elia – Executive Director Medical and Scientific Affairs, Roche Diagnostics
Altaf Stationwala – President & CEO, Mackenzie Health
Dr. Marc Bilodeau, Major-General, FCCHL – Surgeon General/Médecin général, Canadian Armed Forces/Forces armées canadiennes
Norm Peters, CHE – Chief Operating Officer, Providence Health Care
Ila Watson – President & CEO, Sault Area Hospital
John Borody, FCCHL – Principle - Wise Decisions
Sue Lebeau, FCCHL – President and CEO, West Nipissing General Hospital
Dr. Bernard Leduc - President & CEO, Hôpital Montfort
Reece Bearnes, CHE - Regional Vice-President, Ontario Health, & Executive Director, Clinical Operations, Ontario Health & The Ottawa Hospital

If you have any questions, please contact: conference@cchl-ccls.ca.

Sponsored by:  Roche

13:45 – 15:15 Concurrent sessions

13. Our COVID story: Zero deaths, minimal transmissions. A values-based approach to IPAC and caring for all

The backdrop to this story is Covid-19, specifically our organization’s approach to the surge associated with the Omicron variant. With over 350 beds (240 LTC, 105 Hospital Beds, 10 Overnight Respite Care Beds) equalling to 350 patients/residents/clients and over 750 staff, we had zero deaths related to COVID and only three staff-to-client Covid-19 transmissions -- despite almost 400 high risk exposures during the Omicron surge. With the pandemic still in our midst and Kraken on its way, we believe this workshop will provide the lessons, tips, templates and tools to help others achieve stronger results.

This workshop is about strong leadership, engaging our others, and system transformation to ensure the safety of everyone. During the Omicron surge we were tested in ways we had not ever imagined—we faced a balancing act of safety, risk, and staffing resources. The resilience of our people, systems, processes and structures all had an essential role in our success. The workshop will reveal how to apply values, shared leadership and a systems approach to a crisis and achieve remarkable results.

This is a story that should be told as we continue to face unprecedented challenges in health care. We want others to know what is possible when you have strong leadership, an engaged workforce, an agile system and unwavering commitment to quality. This is how to give light to a dark path of infection during challenging times.

Speakers

Sandra Ramelli – Vice President, People & Strategy
Christel Mueller, CHE – Director Strategy, Quality & Client Experience
Lesley Borth – VP & LTC Administrator
Heather Moyer – Employee Health and Infection Control Practitioner

 Sponsored by: Workforce Edge

14. A global movement for health leaders to support health leaders

The COVID19 pandemic has highlighted the shared human experience arising from global events and underscores the benefit to be derived by leaders sharing best practices and learnings with other leaders. The impact of COVID on healthcare and health human resources has made this exchange particularly important to the healthcare sector.

LEADS Global (LG) is an organization whose mission is ‘to help healthcare systems around the world’ through application of the LEADS in a Caring Environment Capabilities Framework (LEADS), or compatible frameworks.  LEADS, the most commonly used healthcare leadership framework in Canada, has been adapted for use in Belgium and India and is similar to the Health LEADS Australia and United Kingdom’s National Health System Healthcare Leadership Models, and the UK’s Faculty of Medical Leadership and Management’s Standards.

At a Health Leadership Conference convened by LG at the International Leadership Association’s (ILA) 2022 Conference, representatives of 10 countries from 5 continents shared their main leadership challenges and learnings. A key theme emerged related to the need for leaders to support their workforce, recognizing that burnout, fear, uncertainty and in some cases violence directed against them added to the stress of work. Leaders can no longer rely on the altruism of the healthcare workforce in providing patient care in a system so tightly coupled. With the ‘great resignation’ already upon us, leaders must show compassion to current workers, particularly those impacted negatively by the dynamics of power and privilege. Leaders need to adapt to the new generations of workers: their technological know-how and influence of social media as well as generational issues of work-life integration. In addition to cultivating their own leadership skills leaders must nurture the collective skills and talent of their teams. Ironically, that also suggests that leaders themselves need such support. It is high time leaders—across organizational boundaries and borders—found ways to support each other too.

This workshop will outline lessons from around the globe on how leaders can support leaders for a healthier workplace. It will describe the mandate of LEADS Global and highlight its many activities culminating in the development of the World Health Leadership Network (WHLNet), aimed at creating a virtual place where leaders can connect and support each other as they grapple with future healthcare challenges.

Speaker

Anne Matlow MD FRCPC, LEADS Global Associate

To view the session presentation, click on the link below. 

14.A global movement for health leaders to support health leaders

15. Artificial intelligence in healthcare 

It is widely known and accepted that the healthcare ecosystem is very complex, highly fragmented and continues to increase in complexity especially with the increase in globalization, population size, an aging population, internet of things (IoT) and Internet of Medicine (IoM) development. Exacerbating the issue of healthcare complexity are the challenges of increases in healthcare costs, clinician burnout and workforce shortages.

In 2020, the healthcare system came under immense pressure with the COVID-19 pandemic which further highlighted various gaps in the healthcare industry ranging from issues with healthcare accessibility, data sharing, data governance and patient satisfaction with the healthcare system. It also brought with it a shift where digital health was expeditiously expanded and implemented. Artificial intelligence (AI) was deployed to support communication, improve diagnostics at an exponential rate and home health monitoring was expanded. Integration of electronic medical records/electronic health records (EMRs/EHRs) into the wider healthcare system was heavily discussed. Embedding AI into EMRs/EHRs has the ability to support clinicians in their decision making and workflows. AI also has the ability to support healthcare leaders in business process improvement and optimization.

In this session, you will gain an understanding of what AI is, various use cases, key considerations, and the benefits of using this technology. You will also be hearing from two executive leaders on their experiences with AI, through a number of case studies, and some of their key learnings that you can use within your respective organizations.

Speakers

Xiyuan(Siuwin) Wang – Director, Business Analytics and Health Information Management, Orillia Soldiers’ Memorial Hospital
Michele D’Elia – Executive Director Medical and Scientific Affairs, Roche Diagnostics
Harshini Reddy – EHL National Director of Internal Affairs
Chris Ng-Fletcher – EHL Co-Chair, Toronto Node

To view the session presentation, click on the link below. 

15. Artificial intelligence in healthcare

16. National Conversation (Continued)

Overview of the National Conversation

The CCHL National Conversation is an opportunity for CCHL members from across the country to learn more about and contribute to advancing thought leadership on a priority topic facing health leaders with the intention to support effective health leadership within and beyond the CCHL community. We aim to achieve this by gathering our members in an expert-informed dialogue on a specific topic of priority facing Canadian health care, collecting thoughts on the leadership skills required to address the topic, and by disseminating a White Paper summarizing the National Conversation through networks across Canada.

Topic for 2023

How do leaders organize the healthcare system and its resources to care for the aging Canadians?

The conversation may include, but is not limited to, the continuum of care and the variety of roles, services, and resources; the required attention for equitable access to care for all populations; the leadership skills and knowledge required to effectively drive change.

Speakers

Arden Krystal – President & CEO, Southlake Regional Health Centre
Lesley Myles – Executive Director, Seniors Palliative and Continuing Care, Alberta Health Services
Jasneet Parmar – Professor, Dept of Family Medicine (Lead Caregiver Centered Care Initiative), U of Ab
Jillian Alston, Geriatrician, St. Michael’s Hospital and Unity Health

Part 1: National Virtual Conversation (hosted May 2023)
A 2-hour virtual session included a panel of subject matter experts sharing their vision for change, followed by small group discussions supported by the College Chapters and partners. Panelists included Ron Beleno (representing caregivers), Dr. Samir Sinha, and Laura Tamblyn Watts.  A White Paper summarizing Part 1 will inform Part 2.

Part 2: CCHL National Conference Concurrent session
Building from Part 1 and using the White Paper as a starting point, panelists will share their observations and vision for health system change to support older Canadians, and the leadership skills required to achieve these visions.

Part 3: Local Chapter Conversations

Part 4: A year later: What has changed?

To view the session presentation, click on the link below. 

National Conversation Part 2

Sponsored by: Roche

17. Leading in digital health: Enhancing leadership capabilities for healthcare transformation

This session aims to provide attendees with a comprehensive understanding of digital health leadership, equip them with the necessary skills and knowledge to lead transformational initiatives, and inspire them to work collaboratively to create a better future for healthcare. The session will offer participants an overview on digital health leadership topics and emphasize the importance of leadership in transforming the healthcare sector in Canada. The session will identify leadership challenges and opportunities associated with digital transformation. Key priorities for leaders and professionals will be highlighted to provide a broad understanding of the healthcare sector's changing landscape. The session will outline essential skills and behaviors required of leaders to effectively lead digital transformation initiatives across various healthcare settings. The session will inspire participants to embrace collaborative leadership approaches to transform the healthcare sector. The importance of working together to create innovative solutions and drive change will be emphasized, and attendees will be encouraged to develop strong leadership capabilities to lead the future of healthcare.

Speaker

Mark Casselman – CEO, Digital Heath Canada

Conference Features

CHE Lounge
08:00 - 5:00 | Monday and Tuesday, June 5-6, 2023

The Certified Health Executive (CHE) Program is the only leadership designation in Canada for all health leaders. The CHE is aligned to the LEADS Domains which supports self-directed, life-long learning. To learn more, please contact Stéphane Joannette, Manager, Professional Certifications & Strategic Alliances to schedule a one-on-one appointment in the CHE Lounge during the conference.

Optional Events

Leading Strategic Change
08:30 - 11:30 | Sunday, June 4, 2023

As the U.S. healthcare system undergoes profound transformation, healthcare leaders must adapt and evolve amidst their changing realities. This workshop will provide attendees with the ability to make solid decisions and optimize strategic changes when faced with uncertainty. Discover answers to critical questions such as which strategies will provide leaders with the ability to thrive during these uncertain times and what new investments and capabilities are needed to successfully lead strategic change. You will learn the four building blocks to good decision making and common decision traps. You will also be introduced to a scenario planning tool and a framework to help you develop future alternatives. Take away a simple four-step model to optimize execution and drive change.

Workshop Objectives:

• Recognize and overcome barriers to deal with the market uncertainties in the nation’s healthcare system.
• Gain successful models for driving change to improve your individual and organization’s capabilities.
• Discover and practice the stages of successful strategic execution, especially as related to culture change.

As an independent chartered chapter of the American College of Healthcare Executives, Canadian Chapter of ACHE is authorized to award 3.0 hours of ACHE Face to Face Education credit toward advancement or recertification in the American College of Healthcare Executives.

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 3 Category I credits towards their maintenance of certification requirement for attending the event.

The cost to attend this workshop is $175 (plus tax).

CCHL Leadership Integration Forum
11:30 - 16:00 | Sunday, June 4, 2023

To address strategic priorities, staff burnout, recruitment, and retention, organizations are increasingly considering the integration of leadership and leadership development as an urgent priority. Many organizations are using the LEADS framework as the common language to advance this process.

Join us for this bursting half day that will inspire participants and equip them with clear next steps for augmenting their organizational leadership capacity and through further leadership integration regardless of the starting point. Participants will gain practical insights through a summary of cutting-edge research findings regarding leadership integration and development, emerging trends, leading strategies, and examples of how organizations are using LEADS and other tools. We will introduce our newest initiative: the CCHL LEADS Leadership Organization designation, which outlines progressive levels of leadership integration.

Along with exposure to the CCHL’s on-line community, the Circle, this session features content provided by CCHL specialist faculty, insights derived from small and full group discussions, speakers sharing their experiences introducing, integrating, and sustaining a leadership development program, and a keynote speaker from a world-class private sector organization who will address the timely question of leading strategies for recruitment and retention. The latter will be presented through the lens of widespread staff and leader burnout and turnover.

In addition to the opportunity to engage with professional colleagues, participants will leave with knowledge and resources that they can apply in their organizations.  A summary report will be provided to participants following the session, and dialogue will continue on CCHL’s Circle.

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 3.75 Category I credits towards their maintenance of certification requirement for attending the event.

The cost to attend this workshop is as indicated below. Price includes lunch and refreshments.

Regular (Member) $245.00 (plus tax)
Regular (Non-member) $285.00 (plus tax)

Honouring Health Leadership Event
17:30 - 23:00 | Sunday, June 4, 2023

The College’s Honouring Health Leadership Event, a hallmark of excellence in healthcare and professionalism, will be held in Toronto, Ontario on Sunday, June 4, 2023. We invite you to join us and celebrate the accomplishments of the 2023 National Awards Program recipients.

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 2 Category I credits towards their maintenance of certification requirement for attending the event.

The cost to attend this event is as indicated below.

Individual ticket    $190.00 (plus tax)
Table of eight       $1,600.00 (plus tax)

Sponsorship

Hoping to gain exposure, build good will, and connect with health leaders?

Sponsoring CCHL’s National Conference might be the perfect approach.

With a stellar program, we know that the Canadian College of Health Leader’s National Conference will provide an inspiring and interactive environment for top decision makers in the healthcare field and will offer you many networking opportunities. The College is offering a number of levels of sponsorship. Each level provides the sponsor with a significant list of benefits and opportunities. Flexibility is available at each level. We invite you to join us and support this event!

Please contact Jaime Cleroux at jcleroux@cchl-ccls.ca with any questions.

Our Sponsors

Title Sponsor

Gold Sponsors

Silver Sponsors

Bronze Sponsors

Directed Sponsor

In-Kind Sponsors

Conference Venue and Accommodations

Westin Harbour Castle 

1 Harbour Square
Toronto, ON M5J 1A6
Toll-free: 1-888-236-2427
Tel: 416-869-1600
Online booking: Click here
www.westinharbourcastletoronto.com

Escape to a vibrant waterfront hotel offering the perfect balance of premium amenities and prime location. Located in downtown Toronto, in the heart of the revitalized waterfront district, The Westin Harbour Castle Hotel offers direct access to many of Toronto's most noteworthy sites and attractions, including Rogers Centre, Scotiabank Arena, CN Tower and Exhibition Place.

Find your balance in our WestinWORKOUT™ Fitness Studio, which offers yoga classes and a running concierge, then refuel in our hotel's dining destinations. Enjoy a restful night sleep in our Westin Heavenly® Beds and take in stunning views of the Lake Ontario. Our accommodations feature premium amenities like Westin Heavenly® Beds and Heavenly® Baths, USB charging ports, large workstations, Smart TVs and ergonomic working chairs.

Deluxe Lakeview room: $299.00 (Single/double occupancy)

Rates do not include applicable taxes and fees, currently 13% HST on the guest room rate and 4% MAT (Municipal Accommodation Tax). Applicable taxes are subject to change.

Reservations must be made by April 27, 2023 to benefit from the conference rate.

Cancellation Policy: Cancellations received within 72 hours of arrival date will incur a penalty of 1 night room and tax, outside of 72 hours there is no penalty.

Travel

AirCanada

Air Canada has been appointed the official airline for the 2023 CCHL National Conference. Air Canada is pleased to offer you special discounts on fares. To book a flight with the promotion code EAW26VV1, access aircanada.com and enter your promotional code in the promotion code box before initiating your search.

Porter Airlines is proud to offer a up to 10% discount on available base fares (with the exception of the lowest class fare during a public seat sale) for travel to and from the CCHL National Conference 2023. The discounted fares are available for booking from March 11, 2023 to June 8, 2023 and available for travel:

Arriving from: all markets into: Toronto (YTO) between June 1, 2023 and June 5, 2023.
Departing from: Toronto (YTO) to: all markets between June 4, 2023 and June 8, 2023.

Please book online at https://www.flyporter.com/en-ca/?promocode=CCHL23 or through your travel agent using promo code “CCHL23”

Porter offers complimentary in-flight snacks and beverages (including beer and wine), GatePorter service for carry-on and access to the Porter Lounge in Toronto where free Wi-Fi and comfortable, leather seating is available.

The promo code is intended for use by conference attendees and organizers and is not meant for distribution outside of authorized channels. Porter’s fare rules and conditions apply. For any questions regarding Porter’s services or any pre-travel concerns, contact us at 1-888-619-8622.

CCHL members are eligible for a 5% discount with Via Rail. The discount code is available in the “Members Only” section of the CCHL website. Please use this code when making your reservation online at www.viarail.ca. Non-members wishing to use the discount code can request a letter by contacting conferences@cchl-ccls.ca. Please note that your membership ID (or a letter for non-members) is required when traveling.

UP Express

A discount of 25% is available for the UP Express offering service from Pearson International Airport to Union Station. To benefit from the discount, visit upexpress.com, select “Tickets & fares” at the top of screen, select “Buy tickets online”, select you options and select “Buy now”, and select “Check out”, add promo code CCHL23 after the credit card information and click “Apply” and proceed to complete your order. Tickets are valid for a year and are non-refundable. For more information on the UP Express service, click here.

Conference Policies

REGISTRATION POLICIES

Conference Payment Policy

Registration must be submitted online and paid in full to qualify for the early registration rates. If payment is not received by the deadline date, attendees will be invoiced at the next deadline rate. Registrations received without full payment are considered incomplete and shall not be included in the registration reports.

The early bird rate registration deadline is April 21, 2023.

The regular rate registration deadline is June 2, 2023.

Conference Cancellation Policy

Conference cancellation requests must be submitted in writing to conference@cchl-ccls.ca and received no later than the early bird deadline. Registration fees will be refunded minus a $250 administrative fee. There will be no refunds for cancellation requests received after April 21, 2023.

No-shows occur when individuals register but do not attend the conference. No-shows are not eligible for a refund.

CCHL reserves the right to make changes in programs and speakers, or to cancel the conference if registration targets are not met or when conditions beyond its control prevail. If the conference is not held for any reason, CCHL’s liability is limited to the refund of the registration fee only.

 Conference Substitution Policy

If you are unable to attend the CCHL National Conference, you are welcome to send a colleague in your place. Please submit details of the substitution in writing to conference@cchl-ccls.ca.

PRIVACY POLICIES

CCHL collects information through registration forms for planning purposes, for providing information to delegates about the conference, and for completion of registration, name badges and delegate lists. In delivering this conference, the CCHL National Conference is supported by sponsors. As part of that support, if a delegate consents during the registration process, then his/her complete contact information will be made available to the sponsors.

Photo/video release

CCHL will take photographs and some video at the national conference and utilize them in CCHL news or promotional material whether in print, electronic, or other media including the conference website. By participating in the CCHL National Conference, you grant CCHL the right to use your photograph for such purposes.

 VACCINATION AND MASK POLICY

Our priority at CCHL is to create a safe environment at the annual conference. As the situation surrounding the COVID-19 pandemic is constantly evolving, we will be working in conjunction with The Westin Harbour Castle, Toronto, to monitor health and safety protocol requirements. We will meet or exceed the standards set by The Westin Harbour Castle, Toronto, Toronto Public Health and the Public Health Agency of Canada (PHAC).  At this time, masking is optional and proof of vaccination is not required.

Graphic Recording Images

To view the images draw by the graphic designer at the conference in full screen, please click on the link above the graphic image.

Knowledge Wall

Breaking Busy: Energy and engagement in crazy times

Here’s what three years of cutting-edge research of leadership during the pandemic couldn’t have told you

A random encounter at the Healthbucks café: A health leadership discussion

Reunited and re-energized!

For more information

Please contact:

Brianna Lavoy
Manager, Conferences and Events
blavoy@cchl-ccls.ca
1-800-363-9056 ext 232